ORANGE ESPAGNE, S.A.U. – €1,200,000 Fine (Spain, 2025)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Orange Espagne gave a duplicate SIM card to a fraudster without checking their identity or getting permission from the real owner. This mistake allowed the fraudster to access the owner's bank account. The Spanish data protection authority fined the company to emphasize the importance of protecting personal information.
What happened
Orange Espagne shared a duplicate SIM card with an unauthorized third party without consent.
Who was affected
The individual whose SIM card was duplicated and whose bank account was accessed by fraudsters.
What the authority found
The authority found that Orange Espagne failed to verify the identity of the third party and did not obtain the user's consent, violating GDPR requirements.
Why this matters
This case highlights the need for companies to have strong identity verification processes in place. It serves as a warning that failing to protect user data can lead to significant fines.
GDPR Articles Cited
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The Spanish DPA has imposed a fine of EUR 1,200,000 on ORANGE ESPAGNE, S.A.U.. An individual had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account.
Related Enforcement Actions (2)
Other enforcement actions involving ORANGE ESPAGNE, S.A.U. in ES
Fine
€1.2M
Details
Fine Date
5 February 2025
Authority
Agencia Española de Protección de Datos
Fine Amount
€1,200,000
Enforcement Tracker ID
ETid-2541
About this data
Cite as: Cookie Fines. ORANGE ESPAGNE, S.A.U. - Spain (2025). Retrieved from cookiefines.eu
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