- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
ING BANK N.V., SUCURSAL EN ESPAÑA – €1,600,000 Fine (Spain, 2025)
Privacy enforcement record
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ING BANK N.V., SUCURSAL EN ESPAÑA was fined for not having a proper legal basis when processing personal data for new banking customers. This is important because it emphasizes the need for banks to follow data protection rules when handling customer information.
What happened
ING BANK N.V., SUCURSAL EN ESPAÑA processed personal data without a sufficient legal basis during customer verification.
Who was affected
New banking customers whose personal data was processed without proper legal justification.
What the authority found
The Spanish data protection authority found that ING did not have a valid legal basis for certain data processing activities, violating GDPR.
Why this matters
This ruling serves as a warning for financial institutions to ensure they have the necessary legal grounds for processing customer data. It reflects a broader trend of increasing scrutiny on how companies handle personal information.
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Linked-source text retrieved.
Automated check recorded — 5 March 2026.
Processing notes: national law identified.
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The Spanish data protection authority (AEPD) has imposed a fine on ING BANK N.V., SUCURSAL EN ESPAÑA. As part of the verification process for new banking customers, ING carries out measures to identify the person. This process involves the processing of personal data and therefore requires a legal basis. The AEPD decided that there was no sufficient legal basis for a particular data matching. The original fine of EUR 2 million was reduced to EUR 1.6 million due to immediate payment.
Related Enforcement Actions (0)
No other enforcement actions found for ING BANK N.V., SUCURSAL EN ESPAÑA in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
14 March 2025
Authority
Agencia Española de Protección de Datos
Fine Amount
€1,600,000
Enforcement Tracker ID
ETid-2586
About this data
Cite as: Cookie Fines. ING BANK N.V., SUCURSAL EN ESPAÑA - Spain (2025). Retrieved from cookiefines.eu
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