- Enforcing jurisdiction
- Germany · Geography does not establish applicable law.
- Confirmed applicable legislation
- No confirmed legal basis recorded.
- Privacy topics
Vodafone GmbH – €45,000,000 Fine (Germany, 2024)
Privacy enforcement record
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Vodafone GmbH was fined EUR 45 million for not properly supervising a third-party agency that handled customer data. This lack of oversight allowed employees of the agency to defraud Vodafone's customers. The case highlights the importance of companies ensuring that their partners follow data protection rules.
What happened
Vodafone GmbH failed to supervise a third agency, leading to customer fraud and security risks.
Who was affected
Vodafone's customers whose personal data was at risk due to inadequate security measures.
What the authority found
The Federal Commissioner for Data Protection found that Vodafone did not implement sufficient technical and organizational measures to protect customer data, violating GDPR requirements.
Why this matters
This ruling stresses that companies must actively oversee their data processors to prevent fraud and data breaches. It serves as a warning to all businesses about the need for strong security practices.
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Linked-source text retrieved.
Review needed — 4 March 2026.
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The Federal Commissioner for Data Protection and Freedom of Information (BfDI) has imposed a fine of EUR 45,000,000 on Vodafone GmbH. The controller failed to properly supervise a third agency, which the controller used as a data processor. This resulted in employees of the third agency defrauding the controller's customers. The controller also failed to implement sufficient technical and organizational measures during an authentication process, which created the risk of third parties gaining access to customers' personal data. The BfDI emphasized the good cooperation with the controller throughout the process.
Related Enforcement Actions (0)
No other enforcement actions found for Vodafone GmbH in DE
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
1 January 2024
Authority
Bundesbeauftragter für den Datenschutz
Fine Amount
€45,000,000
Enforcement Tracker ID
ETid-2646
About this data
Cite as: Cookie Fines. Vodafone GmbH - Germany (2024). Retrieved from cookiefines.eu
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