Vodafone – PANAFON A.E.E.T. – €550,000 Fine (Greece, 2025)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Vodafone – PANAFON A.E.E.T. received a EUR 550,000 fine from the Hellenic Data Protection Authority for failing to secure customer data. This case is significant because it shows that large companies must also be held accountable for data protection failures.
What happened
Vodafone did not implement proper security measures, allowing a telecommunications shop to wrongly assign multiple SIM cards to one person.
Who was affected
Customers whose SIM cards were improperly assigned were affected.
What the authority found
The authority found that Vodafone failed to ensure adequate security and did not have a proper agreement with its data processor.
Why this matters
This ruling serves as a warning to large companies that they must enforce strict data protection practices to safeguard customer information.
GDPR Articles Cited
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The Greek DPA has imposed a fine of EUR 550,000 on Vodafone – PANAFON A.E.E.T. The controller failed to implement sufficient technical and organisational measures to ensure data security, resulting in a telecommunications shop being able to wrongfully assign multiple SIM cards to an individual. The controller also failed to use a processor that could guarantee the implementation of sufficient technical and organisational measures, and failed to govern the processing with an adequate data processing agreement.
Related Enforcement Actions (1)
Other enforcement actions involving Vodafone – PANAFON A.E.E.T. in GR
Details
Fine Date
25 June 2025
Authority
Hellenic Data Protection Authority
Fine Amount
€550,000
Enforcement Tracker ID
ETid-2878
About this data
Cite as: Cookie Fines. Vodafone – PANAFON A.E.E.T. - Greece (2025). Retrieved from cookiefines.eu
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