DHL PARCEL IBERIA, S.L. – €3,000 Fine (Spain, 2025)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
DHL PARCEL IBERIA was fined for printing a recipient's private phone number on a parcel, making it visible to others. This mistake could lead to unwanted contact and breaches of privacy. The fine was reduced because the company admitted responsibility and paid quickly.
What happened
DHL PARCEL IBERIA printed a recipient's private phone number on a parcel, exposing it to third parties.
Who was affected
Recipients of parcels delivered by DHL whose private phone numbers were printed on the packages.
What the authority found
The Spanish data protection authority found that DHL failed to protect personal data, violating GDPR's security requirements.
Why this matters
This case highlights the importance of safeguarding personal information in delivery services. Companies should ensure that sensitive data is not visible to unauthorized individuals.
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The Spanish DPA has imposed a fine of EUR 3,000 on DHL PARCEL IBERIA, S.L. The conroller printed the private phone number of the recipient on a parcel, making it visible to third parties. The original fine of EUR 5,000 was reduced to EUR 3,000 due to immediate payment and admission of responsibility by the controller.
Related Enforcement Actions (0)
No other enforcement actions found for DHL PARCEL IBERIA, S.L. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
22 September 2025
Authority
Agencia Española de Protección de Datos
Fine Amount
€3,000
About this data
Cite as: Cookie Fines. DHL PARCEL IBERIA, S.L. - Spain (2025). Retrieved from cookiefines.eu
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