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Verisure Italy s.r.l. – €400,000 Fine (Italy, 2025)

€400,000Garante per la protezione dei dati personali27 November 2025Italy
final
Fine

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Verisure Italy s.r.l. was fined EUR 400,000 by the Italian data protection authority for mishandling customer consent in their marketing activities. They didn't make sure that users gave valid consent and failed to respond properly to user requests about their data. This case highlights the importance of obtaining clear consent and managing personal data responsibly.

What happened

Verisure Italy s.r.l. failed to ensure valid consent from users for their marketing activities.

Who was affected

Customers whose personal data was used in Verisure's direct marketing efforts.

What the authority found

The authority found that Verisure did not comply with GDPR requirements for user consent and data handling.

Why this matters

This ruling emphasizes that companies must prioritize user consent and data rights. Businesses should review their consent processes to avoid similar penalties.

Recorded legal citations
Automatically processed
Art. 17 GDPR
Art. 21 GDPR
Art. 5(1)(e) GDPR
Art. 7(2) GDPR
Art. 12(3) GDPR
Art. 13(2)(a) GDPR
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Art. 5(1)(e) GDPR
Art. 7(2) GDPR
(4) GDPR
Art. 12(3) GDPR
Art. 13(2)(a) GDPR
Art. 17 GDPR
Art. 21 GDPR

Original imported citations before automated processing; the processing history does not establish independent verification.

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Linked-source text retrieved.

Automated check recorded — 6 March 2026.

Processing notes: national law identified.

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Full Legal Summary
Detailed

The Italian DPA has imposed a fine of EUR 400,000 on Verisure Italy s.r.l. The controller had been active in direkt marketing activities. The controller failed to ensure that the consent provided by data subjects was valid. Additionally, the controller failed to implement adequate retention periods for the processed data. Lastly, the controller failed to adequately respond to data subjects' requests to exercise their rights, and failed to adequately inform them regarding the processing of their data.

Related Enforcement Actions (0)

No other enforcement actions found for Verisure Italy s.r.l. in IT

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

27 November 2025

Authority

Garante per la protezione dei dati personali

Fine Amount

€400,000

Enforcement Tracker ID

ETid-2974

GDPRhub ID

gdprhub-9724

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. Verisure Italy s.r.l. - Italy (2025). Retrieved from cookiefines.eu

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