ING Bank N.V. – Fine (Romania, 2019)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
ING Bank faced scrutiny for not having proper systems in place to prevent double transactions during card settlements. This affected over 225,000 customers, but the initial fine was overturned by a court. The case highlights the importance of robust data processing systems to prevent errors.
What happened
ING Bank executed double transactions for card settlements due to inadequate technical measures.
Who was affected
225,525 customers who experienced double transactions during card settlements.
What the authority found
The Bucharest Court of Appeal overturned the initial fine, indicating that the bank's measures were insufficient but not warranting a financial penalty.
Why this matters
This case underscores the need for banks to ensure their transaction systems are secure and reliable, as errors can affect a large number of customers. It also shows that courts may overturn fines if they find them unjustified.
GDPR Articles Cited
Original Fine Summary: ING Bank has not taken appropriate technical and organisational measures for an automated data processing system during the settlement process of card transactions affecting 225,525 customers, resulting in double transactions being executed between 8 and 10 October. Update: The Bucharest Court of Appeal overturned the fine of EUR 80,000.
Related Enforcement Actions (0)
No other enforcement actions found for ING Bank N.V. in RO
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
28 November 2019
Authority
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal
Enforcement Tracker ID
ETid-126
About this data
Cite as: Cookie Fines. ING Bank N.V. - Romania (2019). Retrieved from cookiefines.eu
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