Enforcing jurisdiction
Greece · Geography does not establish applicable law.
Confirmed applicable legislation
Privacy topics

Ergasias S.A – Dismissed (Greece, 2019)

Dismissed
Hellenic Data Protection Authority25 October 2019Greece
final
Dismissed

Privacy enforcement record

This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.

The Hellenic Data Protection Authority dismissed a bank's appeal regarding how it handled a data access request. The bank argued that the requirements were too strict, but the authority decided there was no reason to change its earlier advice. This case shows that companies must follow data protection guidelines carefully.

What happened

The bank's appeal against a decision on how to respond to a data access request was dismissed.

Who was affected

Eurobank Ergasias S.A. and its debtors were involved in this case.

What the authority found

The authority ruled that there was no basis to reconsider the previous decision regarding the bank's obligations.

Why this matters

This case reinforces the need for companies to adhere to data protection regulations and respond appropriately to access requests from users.

Recorded legal citations
Automatically processed
Art. 15 GDPR
Art. 21 GDPR
View original scraped data
Art. 15(GDPR)
Art. 21(GDPR)

Original imported citations before automated processing; the processing history does not establish independent verification.

Source checks

Secondary-source text retrieved.

Automated check recorded — 22 March 2026.

No issues were reported by that automated check.

Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources

Full Legal Summary
Detailed

The Greek bank Eurobank Ergasias S.A. appealed before the HDPA to challenge HDPA's older decision. The appealed decision provided advises on what measures the Bank should have taken to properly respond to a data subject's access request and to guarantee the exercise of the right to object. The Bank claimed that the appealed decision imposed disproportionate obligations on it and on other creditors violating the former national data protection law and the law on the establishment of debtor notification companies. The issue at stake was mainly the determination of the period within which the Bank had to notify the personal data to the data subjects, in order for the debtors to be able to exercise their rights to access and to object. The appealed decision recommended that the Bank provide the debtors with a reasonable period of 10-15 days starting from the notification of the debtors until the Bank distributes their personal data to the debtor notification companies. The HDPA ruled that there is no ground for re-examination of this case. Thus, it rejected the appeal.

Outcome

Dismissed

The complaint or investigation was dismissed.

Related Enforcement Actions (0)

No other enforcement actions found for Ergasias S.A in GR

This is the only recorded action for this entity in this jurisdiction.

Details

Decision Date

25 October 2019

Authority

Hellenic Data Protection Authority

GDPRhub ID

gdprhub-192

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. Ergasias S.A - Greece (2019). Retrieved from cookiefines.eu

Report Inaccuracy

Last updated: