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United Kingdom · Geography does not establish applicable law.
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The Insolvency Service – Dismissed (United Kingdom, 2020)

Dismissed
Information Commissioner's Office14 April 2020United Kingdom
final
Dismissed

Privacy enforcement record

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The UK's Information Commissioner's Office dismissed a complaint against The Insolvency Service for not providing certain information about two companies. The complainant believed the Director of an insolvent company was misusing a company name. The ruling highlights the importance of protecting personal data, even in information requests.

What happened

The Insolvency Service received a request for information about two companies but could not disclose certain details due to privacy concerns.

Who was affected

The complainant who requested information about the companies and the Director of the insolvent company involved.

What the authority found

The Commissioner found that confirming or denying the existence of further information would breach data protection principles by disclosing personal data.

Why this matters

This case emphasizes the need for organizations to handle information requests carefully to avoid violating privacy laws. It shows that even indirect disclosures can have legal implications.

Recorded legal citations
Automatically processed
Art. 10 GDPR
Art. 5(1)(a) GDPR
View original scraped data
Art. 5(1)(a) GDPR
Art. 10(GDPR)

Original imported citations before automated processing; the processing history does not establish independent verification.

National Law Articles
AI-identified
216 (4) of the Insolvency Act 1986
3(2) of the DPA

Entities Involved

The Insolvency Service
The individual/ Complainant

Source checks

Secondary-source text retrieved.

Automated check recorded — 21 March 2026.

Processing notes: national law identified.

Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources

Full Legal Summary
Detailed

The Insolvency Services received a request to provide all information regarding two companies it holds on record. The complainant believed that the Director of an insolvent company had set up a second company with a prohibited name and had requested information about both companies. Article 216 Insolvency Act prohibits the Director of an insolvent company to use the name of that company in the 12 months leading up to the liquidation. The Insolvency Service noted that the information it held was already public and that it could not disclose the remainder as it falls under the personal data of an individual (the Director). However, in its communication with the complainant, the Insolvency Services indirectly confirmed that it held more information, by mentioning that the legislation only prevented the directors of the insolvent company from being involved with another company using the same or similar name. The complainant challenged the way his request was handled by the Insolvency Service before the Information Commission Office. The Commissioner had to determine whether the Insolvency Service dealt appropriately with the request to the extent that it covered information not already in the public domain. But first, the Commissioner considered whether the Insolvency Service should have confirmed or denied holding further information within the scope of the request as providing the confirmation or denial involves the disclosure of personal data itself. Moreover, Commissioner considered as well whether the Insolvency Service would be disclosing information relating to the criminal convictions and offences of a third party by confirming or denying that it holds further information within the scope of the request. The Commissioner stated that the information, specifically the confirmation or denial about having more information, in the scope of the request, would fall within the definition of ‘personal data’ defined in section 3(2) DPA: “Any information relating to an identified or identifiable living individual”. The Commissioner explains that an identifiable living individual is one who can be identified, directly or indirectly, by reference to an identifier such as a name, location data, etc. The confirmation or denial that information was held by the Insolvency Service, not arleady in the public, either way, would involve the disclosure of something about the Director – who is indirectly identifiable from the request. Providing a confirmation or a denial whether it holds information falling within the scope of the request, the Insolvency Service disclosed the personal data, and therefore, by doing so, it breached data protection principles. Here, the Commissioner referred to Article 5(1)(a) GDPR. Moreover, the Commissioner also stated that confirmation or denial, would involve the processing of the criminal offence data in the scope of the request. Referring to Article 10 GDPR, as well as domestic legislation, the Commissioner underlined that by indirectly confirming or denying the information, it confirmed that it had taken steps to establish whether a breach of Section 216 had occurred, by doing so, the Insolvency Service processed and disclosed criminal offence data.

Outcome

Dismissed

The complaint or investigation was dismissed.

Related Enforcement Actions (0)

No other enforcement actions found for The Insolvency Service in UK

This is the only recorded action for this entity in this jurisdiction.

Details

Decision Date

14 April 2020

Authority

Information Commissioner's Office

GDPRhub ID

gdprhub-2329

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. The Insolvency Service - United Kingdom (2020). Retrieved from cookiefines.eu

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