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Department of Health and Social Care – Complaint Upheld (United Kingdom, 2020)

Complaint Upheld
Information Commissioner's Office27 July 2020United Kingdom
final
Complaint Upheld

Privacy enforcement record

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The UK's Information Commissioner's Office upheld a complaint against the Department of Health and Social Care for failing to provide requested information. The decision reinforces the obligation of public bodies to be transparent and responsive to information requests. It serves as a reminder for organizations to comply with information disclosure laws.

What happened

The Department of Health and Social Care failed to disclose requested information under the Freedom of Information Act.

Who was affected

A complainant who requested information about draft regulations related to pharmacists.

What the authority found

The ICO ruled that the Department breached the Freedom of Information Act by not providing information in a timely manner.

Why this matters

This case underscores the importance of transparency and timely responses to information requests. Organizations must ensure they comply with information disclosure laws to maintain public trust.

Recorded legal citations
Automatically processed
Art. 5(1)(a) GDPR
Art. 6(1)(f) GDPR
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Art. 5(1)(a) GDPR
Art. 6(1)(f) GDPR

Original imported citations before automated processing; the processing history does not establish independent verification.

National Law Articles
AI-identified
Freedom of Information Act (FOIA)

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Secondary-source text retrieved.

Automated check recorded — 22 March 2026.

Processing notes: articles corrected, national law identified.

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Full Legal Summary
Detailed

The complainant made a two part request for information about draft regulations relating to pharmacists. The Department for Health and Social Care (DHSC) refused the information under section 35(1)(a) of the FOIA (information relating to the formulation or development of government policy). During the course of the Commissioner’s investigation the DHSC also applied section 36 (prejudice to the conduct of public affairs), to a limited amount of the information. It later withdrew its reliance on this exemption. However it also stated that other information was being withheld under section 21 (accessible to the applicant by other means) and section 40(2) (personal information). Whether the Department of Health and Social Care could prevent disclosing a name on an agenda by relying on Section 40(2) and Section 40(3A) of the Freedom of Information Act. Section 40(3A)(a) in particular prevents the disclosure of information that would contravene the principles of processing personal data under Article 5 GDPR. The Commissioner’s decision was that the DHSC was entitled to rely on section 35(1)(a) in respect of only some of the information to which it was applied. The DHSC also breached section 10 of the FOIA by failing to provide the information it tried to apply section 36 to, only to later withdraw its reliance on that exemption. However the DHSC was entitled to rely on section 21 to withhold the information to which that exemption had been applied, but by failing to inform the complainant of its application within the statutory time for doing so, the DHSC breached section 17(1). Finally, the DHSC was entitled to withhold one name from one document. Here the ICO made reference to Article 5 of the GDPR, arguing that Section 40(2) of the FOIA provides that information is exempt from disclosure if it is the personal data of an individual other than the requester and where one of the conditions listed in section 40(3A) is satisfied. In this case the relevant condition was contained in section 40(3A)(a), which applied where the disclosure of the information to any member of the public would contravene any of the principles relating to the processing of personal data under Article 5 GDPR. The ICO referenced Article 5(1)(a) to make the argument that disclosing the name to the public would constitute processing which is not 'lawful', because there would be no legitimate interest in doing so (Article 6(1)(f). Therefore, the ICO decided that the DHSC was entitled to withhold the information under section 40(2), by way of section 40(3A)(a). However, because the DHSC failed to disclose the rest of the information from the document, it had breached section 1 FOIA (the duty to communicate information). The Commissioner required the Department of Health and Social Care to take steps to ensure compliance with the legislation, and disclose the information from the agenda apart from the one name which could be witheld under section 40(2).

Outcome

Complaint Upheld

A data subject complaint that was upheld by the DPA.

Related Enforcement Actions (0)

No other enforcement actions found for Department of Health and Social Care in UK

This is the only recorded action for this entity in this jurisdiction.

Details

Decision Date

27 July 2020

Authority

Information Commissioner's Office

GDPRhub ID

gdprhub-2652

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. Department of Health and Social Care - United Kingdom (2020). Retrieved from cookiefines.eu

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