Barclays Bank Plc – Complaint Upheld (Italy, 2021)
Italy's data protection authority upheld a complaint against Barclays Bank for keeping a customer's credit information longer than allowed. This case is important because it shows that companies must follow strict rules on how long they can keep personal data.
What happened
Barclays Bank retained a customer's credit information for longer than the allowed period.
Who was affected
Customers whose credit information was retained by Barclays Bank beyond the permitted duration.
What the authority found
The Garante found that Barclays mistakenly applied a longer data retention period, violating GDPR's data retention rules.
Why this matters
This decision highlights the importance of adhering to data retention limits and ensuring accurate application of data protection rules. Businesses should regularly review their data retention policies to avoid similar issues.
GDPR Articles Cited
National Law Articles
The case involves a dispute over data retention and deletion related to a mortgage loan, not related to cookies or consent mechanisms.
Outcome
Complaint Upheld
A data subject complaint that was upheld by the DPA.
Related Enforcement Actions (0)
No other enforcement actions found for Barclays Bank Plc in IT
This is the only recorded action for this entity in this jurisdiction.
Details
Decision Date
27 January 2021
Authority
Garante per la protezione dei dati personali
GDPRhub ID
gdprhub-3183About this data
Cite as: Cookie Fines. Barclays Bank Plc - Italy (2021). Retrieved from cookiefines.eu
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