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Google LLC. – Complaint Upheld (Greece, 2024)

Complaint Upheld
Hellenic Data Protection Authority29 February 2024Greece
final
Complaint Upheld

Privacy enforcement record

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Google LLC faced a complaint for not removing search results linked to a user's criminal conviction after a request for data erasure. The Hellenic Data Protection Authority found that Google did not adequately address the user's concerns. This case highlights the challenges individuals face when trying to manage their online presence.

What happened

Google LLC was found to have inadequately handled a user's request to erase search results linked to a criminal conviction.

Who was affected

A user who requested the removal of search results that linked their name to a relative's criminal conviction.

What the authority found

The Hellenic Data Protection Authority determined that Google did not properly fulfill the user's request for data erasure.

Why this matters

This case illustrates the complexities of the 'right to be forgotten' and the need for companies to take user requests seriously. Businesses should be prepared to handle such requests in a compliant manner.

Recorded legal citations
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Art. 17 GDPR
Art. 17(1) GDPR
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Art. 17(GDPR)
Art. 17(1) GDPR

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Review needed — 18 March 2026.

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Full Legal Summary
Detailed

The data subject submitted a data erasure request to Google LLC (the controller) on 7 September 2021 requesting the removal of several search results from the controller's search engine that were produced with his full name search. The results linked pages where the data subject's name had been linked to a criminal conviction of a relative, which the data subject contended he had no involvement with. The data subject informed the controller, attaching a plenary court ruling to prove he had no connection with the acts for which his relative was convicted, that his name had been wrongly linked to the criminal conviction. Additionally, the data subject requested the controller to remove third party blog posts on Blogger, which the data subject believed Google was the controller of as the owner of the blog-hosting platform. The controller selectively removed certain links while retaining others, citing a legitimate public interest in having access to the information that concerned criminal offences, and arguing that deletion of the relevant links was therefore not permissible. According to the controller, this decision aligned with the criteria outlined in the Guidelines of the Article 29 Working Party. Additionally, the controller argued that the data was related to professional activities of the data subject, specifically concerning alleged offences and involvement in scandals related to companies. The controller also asserted that the document produced by the data subject was not related to the aforementioned information and did not prove that the information was inaccurate or outdated. Finally, regarding the blogs which the data subject had requested removal of, the company stated that the service was provided by Google Ireland Ltd., a company based in Ireland, but that neither Google LLC nor Google Ireland were responsible for the personal data that users may post using the Blogger service. In particular, the controller argued that Google Ireland is the hosting pr

Outcome

Complaint Upheld

A data subject complaint that was upheld by the DPA.

Related Enforcement Actions (0)

No other enforcement actions found for Google LLC. in GR

This is the only recorded action for this entity in this jurisdiction.

Details

Decision Date

29 February 2024

Authority

Hellenic Data Protection Authority

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. Google LLC. - Greece (2024). Retrieved from cookiefines.eu

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