- Enforcing jurisdiction
- Netherlands · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
KPN – Court Ruling (Netherlands, 2021)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
A Dutch court ruled that KPN, an internet service provider, did not have to provide user information to a plaintiff claiming fraud. This decision is significant because it shows that ISPs must protect user privacy and cannot be forced to disclose information without clear evidence. Businesses should be aware of the limits on sharing customer data.
What happened
A plaintiff requested KPN to disclose user information related to alleged fraudulent activities.
Who was affected
The plaintiff who was removed from the National Interpreters Registry due to claims of fraud.
What the authority found
The court found that the plaintiff did not provide sufficient evidence to justify accessing the user information from KPN.
Why this matters
This ruling highlights the importance of protecting user privacy and sets a standard for how ISPs handle requests for user data.
View original scraped data
Original imported citations before automated processing; the processing history does not establish independent verification.
Source checks
Linked-source text retrieved.
Automated check recorded — 19 March 2026.
Processing notes: articles corrected, authority corrected.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
Plaintiff was removed from the National Interpreters Registry after claims of fraud. The Tolk- en Vertaalcentrum Nederland (Dutch Interpreters and Translation centre), a intermediary company where plaintiff had an account, claims that plaintiff fraudulently put out, accepted, and then cancelled interpreting assignments, inducing the centre to pay him cancellation fees. As a result hereof, plaintiff was removed from both the centre and the national registry, and lost income. Plaintiff disputes that he put out the cancelled assignments, and claims that the Court should order KPN, an Internet Service Provider ('ISP'), to hand over information on the users of the IP addresses from which the assignments were created. This would allow plaintiff to prove that others put out the assignments, and claim damages from them. The Court considers that (in line with Dutch jurisprudence, see [http://deeplink.rechtspraak.nl/uitspraak?id=ECLI:NL:HR:2005:AU4019 HR 25 november 2005, ECLI:NL:HR:2005:AU4019 (Lycos/Pessers)]) under certain circumstances ISPs can be forced to hand over subscriber information to injured parties. This allows them to bring actions before civil courts. This is in line with Article 6(1)f GDPR, as it necessary for the purposes of protecting the legitimate interests of a third party. However, in the present case, claimant fails to demonstrate that the 37 IP addresses logged by the intermediary company belong to one or more data subjects which have indeed fraudulently put out assignments. First of all, KPN only holds on to IP information for six months whereas all the assignments were put out in the period between 2017 and 2019. Secondly, the claimant received at least €3000. It is not credible that the claimant simply did not notice these charges before he was removed from both the intermediary and the national registry. Therefore, it seems unlikely that receiving the subscriber information will help claimant in his disputes with both organisations. As the con
Outcome
Court Ruling
A ruling by a national court on a data-protection matter.
Related Cases (0)
No other cases found for KPN in NL
This is the only recorded case for this entity in this jurisdiction.
Details
Ruling Date
1 March 2021
Authority
DPA RbRotterdam
About this data
Cite as: Cookie Fines. KPN - Netherlands (2021). Retrieved from cookiefines.eu
Last updated: