- Enforcing jurisdiction
- Netherlands · Geography does not establish applicable law.
- Confirmed applicable legislation
- No confirmed legal basis recorded.
- Privacy topics
Unknown telecommunication carrier – Court Ruling (Netherlands, 2021)
Privacy enforcement record
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A Dutch telecommunications provider was fined for not sharing its customer database with authorities as required. This is significant because it shows that companies must comply with legal requests for data. It emphasizes the importance of transparency and cooperation with regulatory bodies.
What happened
The telecommunications provider failed to provide its customer database to the authorities as required.
Who was affected
The telecommunications provider and its customers were affected by this situation.
What the authority found
The Dutch Telecommunications Authority imposed a fine for non-compliance with data sharing requirements.
Why this matters
This ruling serves as a reminder for companies to comply with legal data requests. It underscores the need for businesses to maintain open lines of communication with authorities.
Source checks
Secondary-source text retrieved.
Review needed — 21 March 2026.
Processing notes: articles corrected, national law identified, amount discrepancy, authority corrected.
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The Dutch Telecommunications Authority (Agentschap Telecom) fined an unidentified telecommunications provider for failing to make its customer database available to the authorities as required. The provider was fined €5000 and ordered to provide data on its customers to the authorities again. The provider was also threatened with further fines if it failed to comply in the future. According to the [https://wetten.overheid.nl/BWBR0011123/2019-07-18 Dutch Decree on the Provision of Telecommunications Data] (Bvgt) and [https://wetten.overheid.nl/jci1.3:c:BWBR0009950&hoofdstuk=13&artikel=13.4&z=2020-12-21&g=2020-12-21 Article 13.4 of the Telecommunications Act], telecommunications providers must connect to an automated system called CIS, which is operated by the Central Information Point for Investigation of Telecommunications (CIOT). The CIS acts as an automated middleman between telecom and internet providers, who must submit certain information, and government agencies, which can request information from the databases. Every 24 hours, service providers must provide an updated database of their clients via the CIS.https://www.rijksoverheid.nl/binaries/rijksoverheid/documenten/brochures/2010/07/01/factsheet-ciot/Informatieblad+CIOT.pdf Since 2013, the telecom provider had sought to obtain satisfactory answers to its questions and guarantees about the handling of the requested data before submitting the information. The telecommunications provider stopped providing data to CIS in the summer of 2016. The CIOT complained to Dutch Telecommunications Authority in December 2017 that the provider was not cooperative in providing information.
Outcome
Court Ruling
A ruling by a national court on a data-protection matter.
Related Cases (0)
No other cases found for Unknown telecommunication carrier in NL
This is the only recorded case for this entity in this jurisdiction.
Details
About this data
Cite as: Cookie Fines. Unknown telecommunication carrier - Netherlands (2021). Retrieved from cookiefines.eu
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