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Court case 20 U 295/21 – Court Ruling (Germany, 2022)

Court Ruling
DPA LGAachen13 May 2022Germany
final
Court Ruling

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A German court ruled that a health insurance company must provide a customer access to all documents related to their policy. This decision is significant because it clarifies the rights of individuals to access their personal data held by companies. Businesses must understand these rights to avoid legal disputes.

What happened

The court upheld a customer's right to access all documents related to their health insurance policy.

Who was affected

A customer with a health insurance contract who sought access to their policy documents.

What the authority found

The court determined that the insurance company was required to provide access to all relevant documents under GDPR.

Why this matters

This case reinforces the importance of transparency in personal data handling. Companies should be aware of individuals' rights to access their data and ensure compliance to prevent legal challenges.

Recorded legal citations
Automatically processed
Art. 4(1) GDPR
Art. 12(5) GDPR
Art. 15(1) GDPR
Art. 15(3) GDPR
View original scraped data
Art. 4(1) GDPR
Art. 12(5) GDPR
Art. 15(1) GDPR
Art. 15(3) GDPR

Original imported citations before automated processing; the processing history does not establish independent verification.

Decision AuthorityOLG Köln
Reviewed AuthorityLG Aachen (Germany)

Source checks

Secondary-source text retrieved.

Automated check recorded — 18 March 2026.

Processing notes: national law identified, authority corrected.

Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources

Full Legal Summary
Detailed

The data subject has a health insurance contract with the controller. The controller increased the premiums during the contract. The data subject payed the increased premiums for a while but then filed a lawsuit against the controller demanding a refund as well as access to all supplements to the insurance policy and all notification letters sent to him during the contractual relationship under Article 15 GDPR. The court of first instance, the Regional Court of Aachen (Landgericht Aachen – LG Aachen), ruled in favour of the data subject. The controller appealed this decision arguing that the right to access under Article 15 GDPR does not grant a right to access to documents but its only purpose is to make the processed data transparent. Moreover, it argued that granting the access to such a wide extent would amount to an inadmissible discovery of evidence which is contrary to the civil procedural principle that each party must bring forward its evidence itself. Lastly, the controller also invoked the excessiveness of the request under Article 12(5) GDPR alleging that the data subject uses Article 15 GDPR only to verify the validity of the premium increases and not to verify the lawfulness of the processing. The Higher Regional Court of Köln (Oberlandesgericht Köln – OLG Köln) rejected the arguments of the controller and upheld the lower court’s judgement. First, the court referred to case law by the German Supreme Court (Bundesgerichtshof – BGH decision from 15.06.2021, case no. VI ZR 576/19) to establish that personal data under Article 4(1) GDPR means information which by virtue of its content, purpose or effects, is linked to a specific person. The court then concluded that the supplements to the insurance policy as well as the notification letters meet these requirements. For the supplements the court found that they show the content and conditions of the insurance cover provided to the data subject by the controller. Regarding the notification letters the court reasoned that they are also sufficiently linked to the data subject because they inform the respective policyholder of a change in his insurance contract on a certain date. Second, the court found that the right to a copy under Article 15(3) GDPR is independent from the right to access under Article 15(1) GDPR and is to be construed extensively. Consequently, the court held that Article 15(3) GDPR gives the data subject a right to a copy of the data in its raw form. Third, the court rejected the arguments of the controller. It concluded that the controller was neither under [https://www.gesetze-im-internet.de/bgb/__242.html § 242 BGB (German Civil Code)] nor under Article 12(5) GDPR allowed to reject the request as excessive. It also rejected to limit the scope of Article 15(3) GDPR teleologically, only because the request was aimed at verifying the lawfulness of premium increases and not at verifying the lawfulness of the data processing. It reasoned that the overall purpose of the GDPR is to protect all rights and freedoms of the individual against harm and risks arising from the processing of personal data, and not only the rights and freedoms enshrined in data protection law. Therefore, the court concluded that the data subject pursues a recognizable legitimate interest when using Article 15(3) GDPR to reduce an asymmetric level of information between himself and the controller in order to protect his rights. Moreover, the court found that there is no way to verify that the data subject is indeed only interested in the copy of his data to check the validity of the premium increases and is not also concerned about the protection of his data. Consequently, the court noted that it is unreasonable to make the right to access dependent on an unverifiable assertion about the inner motivation of a data subject. The court also rejected the controller's argument that granting the access would amount to an inadmissible discovery of evidence, because the inadmissibility of discovery is a procedural concept which cannot be transferred to a material claim such as Article 15 GDPR. Lastly, the court allowed the appeal to the Federal Court of Justice ([https://www.bundesgerichtshof.de/EN/Home/homeBGH_node.html Bundesgerichtshof] - BGH), Germany’s highest court of civil and criminal jurisdiction, because of the fundamental importance of the legal matter and the inconsistency of case law on this matter [see Comment section].

Outcome

Court Ruling

A ruling by a national court on a data-protection matter.

Related Cases (0)

No other cases found for Court case 20 U 295/21 in DE

This is the only recorded case for this entity in this jurisdiction.

Details

Ruling Date

13 May 2022

Authority

DPA LGAachen

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. Court case 20 U 295/21 - Germany (2022). Retrieved from cookiefines.eu

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