- Enforcing jurisdiction
- Netherlands · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Uber drivers – Court Ruling (Netherlands, 2023)
Privacy enforcement record
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Uber drivers in the Netherlands asked Uber for information about how their accounts were deactivated. The court ruled that Uber must provide this information, which is important for drivers to understand automated decisions affecting their work. This case highlights the rights of users to know how companies make decisions about them.
What happened
The court ordered Uber to provide information to its drivers about the automated decision-making process that led to their account deactivations.
Who was affected
Uber drivers whose accounts were deactivated and who requested information about the decision-making process.
What the authority found
The court ruled that Uber must comply with the drivers' information requests under Article 15(1)(h) of GDPR.
Why this matters
This ruling emphasizes that companies must be transparent about automated decisions affecting users. It serves as a reminder for businesses to ensure they provide clear information to users about how their data is processed.
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Secondary-source text retrieved.
Automated check recorded — 21 March 2026.
Processing notes: articles corrected, national law identified.
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Request by Uber drivers to Uber for information under Article 15(1)(h) GDPR (information on the existence of automated decision-making within the meaning of Article 22 GDPR) after their accounts were deactivated by Uber; scope of the right to information under Article 15(1)(h) GDPR. Are the deactivation decisions based solely on automated processing? Can Uber rely on an exception to the information right invoked by the drivers? How should the information request be acted upon? The Court orders Uber to grant the information requests of [appellant sub 1] , [appellant sub 2] and [appellant sub 4] based on Article 15(1)(h) of the AVG within one month of service of this order in the manner described under par. 3.28, subject to a penalty payment in the amount of €4,000.00 for each day or part thereof that Uber fails to comply with this order.
Outcome
Court Ruling
A ruling by a national court on a data-protection matter.
Related Cases (0)
No other cases found for Uber drivers in NL
This is the only recorded case for this entity in this jurisdiction.
Details
About this data
Cite as: Cookie Fines. Uber drivers - Netherlands (2023). Retrieved from cookiefines.eu
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