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Court case W214 2275073-1 – Court Ruling (Austria, 2023)

Court Ruling
DPA BVwG2 October 2023Austria
final
Court Ruling

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An Austrian court ruled on a case involving a gambling website's failure to respond properly to a data access request. The court decided that the local data protection authority should not have suspended the complaint process. This ruling clarifies how cross-border data complaints should be handled.

What happened

The Austrian court ruled that the local data protection authority improperly suspended a complaint regarding a gambling website's response to a data access request.

Who was affected

A user who filed a complaint after not receiving a satisfactory response from the gambling website.

What the authority found

The court held that the local authority must address the complaint instead of suspending it, clarifying the handling of cross-border data protection issues.

Why this matters

This ruling sets a precedent for how cross-border data protection complaints should be managed. It emphasizes the need for authorities to cooperate and address user complaints effectively.

Recorded legal citations
Automatically processed
Art. 15 GDPR
Art. 56 GDPR
Art. 60 GDPR
Art. 65 GDPR
View original scraped data
Art. 15(GDPR)
Art. 56(GDPR)
Art. 60(GDPR)
Art. 65(GDPR)

Original imported citations before automated processing; the processing history does not establish independent verification.

National Law Articles
AI-identified
§24 Abs. 10 DSG
§38 AVG
Decision AuthorityBVwG

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Automated check recorded — 21 March 2026.

Processing notes: national law identified.

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Full Legal Summary
Detailed

On 15 May 2023, a data subject filed an access request via e-mail to a controller, the operator of a gambling website, in accordance with Article 15 GDPR. Unsatisfied with the response by the controller, the data subject filed a complaint with the Austrian DPA (DSB). The DSB, however, issued a decision stating that it suspended proceedings against the controller until the lead supervisory authority in the case had decided. According to the DSB, the object of the complaint referred to a matter of competence of the authority in which the controller had its main establishment under Article 56(1) GDPR, which, in the case was the Maltese DPA. The DSB held that in such circumstances it is obliged under [https://www.ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=bundesnormen&Gesetzesnummer=10001597 Article 24 of the Austrian Data Protection Law (Datenschutzgesetz - DSG)] to suspend the complaint procedure. The data subject instead was of the opinion that the DSB should have dealt with the case as the requirement of Article 56(2) GDPR was met. In fact, the complaint in this case substantially affected only data subjects in Austria. Also, the data subject argued that neither [https://www.ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=bundesnormen&Gesetzesnummer=10001597 Article 24(10) DSG] nor [https://ris.bka.gv.at/NormDokument.wxe?Abfrage=Bundesnormen&Gesetzesnummer=10005768&FassungVom=2017-07-12&Artikel=&Paragraf=38&Anlage=&Uebergangsrecht= Article 38 of the General Administrative Procedures Act (AVG)] provided for a legal basis for suspending proceedings. For these reasons, the data subject appealed the decision of the DSB before the Federal Administrative Court of Austria (Bundesverwaltungsgericht - BVwG). First of all, the BVwG clarified that the case clearly dealt with cross-border processing activities. The BVwG then reiterated that the handling of cross-border complaints involves three main steps: first, the roles of different authorities as concerned or lead supervisory authority are defined; secondly, the lead supervisory authority initiates the cooperation mechanism and takes a binding decision; lastly, the decision is communicated to the data subject. The DSB claimed that under Article 56(1) GDPR as well as [https://www.ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=bundesnormen&Gesetzesnummer=10001597 Article 24(10) DSG], while the competence of the lead supervisory authority is being established or during a procedure in which a lead supervisory authority is competent, the complaint procedure before the authority with which the complaint was lodged is to be suspended ex officio. However, the data subject rightfully pointed out that [https://www.ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=bundesnormen&Gesetzesnummer=10001597 Article 24 DSG] does not provide a legal basis for suspending proceedings but merely states that the time deadlines are suspended during an Article 56, 60 or 63 procedure. Also, the procedure could not be suspended in accordance with [https://ris.bka.gv.at/NormDokument.wxe?Abfrage=Bundesnormen&Gesetzesnummer=10005768&FassungVom=2017-07-12&Artikel=&Paragraf=38&Anlage=&Uebergangsrecht= Article 38 AVG], which foresees that a procedure can be suspended if another authority or court is to issue a binding decision which is essential for the authority to issue its own decision. This could be the case, for instance, if the EDPB were to issue a binding decision regarding the competence of the lead supervisory authorities under Article 65 GDPR. However, in the case at hand the BVwG stated that since neither a cooperation mechanism under Article 60 GDPR nor a procedure under Article 65 GDPR were initiated, it did not have to elaborate on the circumstances allowing for the proceeding to be suspended. Further, the BVwG agreed with the data subject that Article 60 GDPR does not foresee that the only competent authority is the supervisory authority of the main establishment of the controller. Instead, it foresees that all concerned authorities collaborate in the procedure, meaning that, also in this case, a suspension of proceedings is not envisaged. So, the BVwG concluded, the contested decision by the DSB should be rectified accordingly.

Outcome

Court Ruling

A ruling by a national court on a data-protection matter.

Related Cases (0)

No other cases found for Court case W214 2275073-1 in AT

This is the only recorded case for this entity in this jurisdiction.

Details

Ruling Date

2 October 2023

Authority

DPA BVwG

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. Court case W214 2275073-1 - Austria (2023). Retrieved from cookiefines.eu

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