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Court case W256 2275675-1 – Court Ruling (Austria, 2023)

Court Ruling
Datenschutzbehörde12 October 2023Austria
final
Court Ruling

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An Austrian court ruled on a case involving a request to change gender information on a public service platform. The court found that the delay in processing the request was not justified, emphasizing the importance of timely compliance with user requests. This decision clarifies the obligations of service providers under GDPR.

What happened

A data subject requested to change their gender on a public service platform, but the request was delayed.

Who was affected

The individual who requested the change of gender information.

What the authority found

The court held that the delay in complying with the request was unjustified and annulled the suspension of proceedings by the data protection authority.

Why this matters

This ruling highlights the obligation of service providers to act promptly on user requests. It underscores the importance of timely compliance with data protection rights.

Recorded legal citations
Automatically processed
Art. 16 GDPR
Art. 12(3) GDPR
View original scraped data
Art. 12(3) GDPR
Art. 16(GDPR)

Original imported citations before automated processing; the processing history does not establish independent verification.

National Law Articles
AI-identified
§38 AVG
Decision AuthorityBVwG
Reviewed AuthorityDSB (Austria)

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Linked-source text retrieved.

Automated check recorded — 20 March 2026.

Processing notes: national law identified, authority corrected.

Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources

Full Legal Summary
Detailed

On 9 March 2023, a data subject asked the Arbeitsmarktservice (the public employment service), as a controller, to change their gender on the platform from “male” to “divers”. In this, the data subject also submitted an official document proving the change of gender entry in the civil register. On 15 March, the controller replied that it could not do so as it was impossible to with the software used. A few days later, the data subject filed a complaint with the Austrian DPA (DSB) claiming that their right to rectification under Article 16 GDPR had been violated. In its submissions, the controller stated that it was planning to implement a system allowing to change one’s gender on the platform, but this would only be available in June 2023, that is, still within the deadline of additional two months foreseen in Article 12(3) GDPR. The controller claimed that, once the technical changes will be implemented, it will proceed to change the data subject’s gender. The data subject submitted that the controller could have complied with their request by June 2023, if the controller would have informed the data subject about the additional time needed, even though the controller actually had enough time before that in order to duly adapt its technical system. Since the controller did not do that, but instead answered that they will not follow the request, Article 12(3) GDPR is not relevant. Later, however, the controller let the DSB know that it would take it even longer to adopt the technical implementations required to allow the data subject to change their gender on the platform. The DSB, however, suspended the proceedings on the basis of [https://ris.bka.gv.at/NormDokument.wxe?Abfrage=Bundesnormen&Gesetzesnummer=10005768&FassungVom=2017-07-12&Artikel=&Paragraf=38&Anlage=&Uebergangsrecht= Article 38 of the General Administrative Procedures Act (AVG)] until the CJEU delivers its judgment on the preliminary questions in case C-247/23, received on 18 April 2023, which concerned the interpretation of Article 16 GDPR. The data subject claimed that the DSB was not allowed to suspend proceedings since the case pending before the CJEU was not relevant to the procedure in question. Hence, the case was submitted for review to the Federal Administrative Court (Bundesverwaltungsgericht - BVwG). The BVwG held that the DSB may have a right to suspend administrative proceedings under [https://ris.bka.gv.at/NormDokument.wxe?Abfrage=Bundesnormen&Gesetzesnummer=10005768&FassungVom=2017-07-12&Artikel=&Paragraf=38&Anlage=&Uebergangsrecht= §38 AVG] and in line with the jurisprudence of the Supreme Administrative Court, also in case of a pending preliminary ruling before the CJEU, where such ruling is decisive for the administrative proceedings in question. To be considered decisive for administrative proceedings, a pending ruling by another court or authority must first be a decision concerning a question that is necessary in order to answer the main query in the proceedings; secondly, the pending decision must be binding on the authority. The questions referred to the CJEU did concern the interpretation of Article 16 GDPR, but as regards the obligation to change a data subject’s gender in a registry upon request. In the case at hand, however, the controller did not refuse to do so, but it stated that it will do so once the technical implementations necessary thereto are adopted. In the case at hand, the issue regards a delay in complying with the data subject’s request of rectification, the question being whether the controller has a right to delay compliance with the request by another 2 months as foreseen in Article 12(3) GDPR. The preliminary ruling by the CJEU, thus does not have a decisive impact on the proceedings, as it deals with different matters that are not relevant for the DSB to take a decision. The BVwG further clarified that, generally, in order to suspend proceedings before an authority it is sufficient there is at least a “similar” question pending before another court. However, the mere fact that in this case the two procedures both dealt with questions regarding Article 16 GDPR did not make them sufficiently similar, as the actual object of the procedures differed substantially. The BVwG thus annulled the suspension of proceedings by the DSB.

Outcome

Court Ruling

A ruling by a national court on a data-protection matter.

Related Cases (0)

No other cases found for Court case W256 2275675-1 in AT

This is the only recorded case for this entity in this jurisdiction.

Details

Ruling Date

12 October 2023

Authority

Datenschutzbehörde

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. Court case W256 2275675-1 - Austria (2023). Retrieved from cookiefines.eu

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