- Enforcing jurisdiction
- Croatia · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
AZOP – Court Ruling (Croatia, 2025)
Privacy enforcement record
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A Croatian court ruled that a social services authority failed to provide a person with access to their personal data as required by law. The court decided that this inaction was a violation of the person's rights. This case shows that authorities must respond to data access requests promptly.
What happened
The Croatian Institute for Social Work did not respond to a person's request for access to their personal data.
Who was affected
The person who requested access to their personal data from the social services authority.
What the authority found
The court ruled that the authority's failure to provide access constituted a violation of GDPR.
Why this matters
This ruling reinforces the obligation of organizations to respond to data access requests on time. It highlights the need for transparency in handling personal data.
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Linked-source text retrieved.
Automated check recorded — 20 March 2026.
Processing notes: authority corrected.
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A data subject submitted an access request under Article 15 GDPR to a social services authority (the Croatian Institute for Social Work, the controller), seeking full information about the processing of his personal data. The controller did not respond or provide the requested data. The data subject filed a complaint with DPA on 13 June 2024. The data subject initiated an administrative court procedure on 21 August 2024 against the DPA for a failure to act. The DPA eventually issued a decision upholding the complaint and ordering the controller to comply on 29 August 2024. The Court held that if a controller fails to provide full access to personal data in response to an Article 15 GDPR request, this constitutes a violation, and the DPA must issue a decision within the legal deadline or face judicial review for "administrative silence" (inactivity). Additionally, the court held that when the DPA issues a decision during litigation that fully satisfies the claimant’s request, the administrative dispute must be dismissed under national law and the claimant is entitled to reimbursement of legal costs — in this case, €1,250.
Outcome
Court Ruling
A ruling by a national court on a data-protection matter.
Related Cases (0)
No other cases found for AZOP in HR
This is the only recorded case for this entity in this jurisdiction.
Details
About this data
Cite as: Cookie Fines. AZOP - Croatia (2025). Retrieved from cookiefines.eu
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