ENERGYA VM GESTIÓN DE ENERGÍA, S.L. – €5,000,000 Fine (Spain, 2024)
General GDPR enforcement action
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The Spanish DPA (AEPD) has fined ENERGYA VM GESTIÓN DE ENERGÍA, S.L. EUR 5 million following an investigation into unlawful personal data processing by Nivalco, a company contracted by Energya VM to make sales calls to customers. During these calls, customers were misled into providing additional personal data to conclude a new energy supply contract. The AEPD determined that Energya VM acted as the 'data controller' for the processing of this personal data, as it provided Nivalco with a sales script, thereby influencing the data processing. However, Energya VM failed to comply with GDPR requirements, particularly by not conducting a risk assessment for Nivalco's data processing activities
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The Spanish DPA (AEPD) has fined ENERGYA VM GESTIÓN DE ENERGÍA, S.L. EUR 5 million following an investigation into unlawful personal data processing by Nivalco, a company contracted by Energya VM to make sales calls to customers. During these calls, customers were misled into providing additional personal data to conclude a new energy supply contract. The AEPD determined that Energya VM acted as the 'data controller' for the processing of this personal data, as it provided Nivalco with a sales script, thereby influencing the data processing. However, Energya VM failed to comply with GDPR requirements, particularly by not conducting a risk assessment for Nivalco's data processing activities
Related Enforcement Actions (0)
No other enforcement actions found for ENERGYA VM GESTIÓN DE ENERGÍA, S.L. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
6 February 2024
Authority
Agencia Española de Protección de Datos
Fine Amount
€5,000,000
Enforcement Tracker ID
ETid-2543
About this data
Cite as: Cookie Fines. ENERGYA VM GESTIÓN DE ENERGÍA, S.L. - Spain (2024). Retrieved from cookiefines.eu
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