- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Vamavi Phone SL – €24,000 Fine (Spain, 2021)
Privacy enforcement record
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Vamavi Phone SL made commercial calls to a person who had asked not to receive such calls, violating their rights. This matters because it shows that companies must respect people's choices about receiving marketing communications. The Spanish DPA fined Vamavi €24,000 for this mistake.
What happened
Vamavi Phone SL called a person on behalf of Vodafone España despite the person being on the Robinson List, which excludes them from such calls.
Who was affected
Individuals listed on the Robinson List who do not wish to receive commercial calls.
What the authority found
The Spanish DPA found that Vamavi violated the right to object to unwanted commercial communications under Article 21 of GDPR.
Why this matters
This case highlights the importance of respecting consumer preferences in marketing. Companies should ensure they have proper consent mechanisms in place to avoid similar fines.
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The complainant filed a complaint as they received a commercial call on behalf of "Vodafone España, SAU" despite being listed on the Robinson List (advertising exclusion list). The Spanish DPA (AEPD) therefore began an investigation to clarify the facts at stake. This revealed that Vamavi Phone SL was responsible for the data processing. Vamavi had made the commercial call to the Claimant on behalf of Vodafone España, SAU. Does a commercial call made by a processor to a claimant on the Robinson List entail a breach of Article 48(1) LGT, Article 21 GDPR in link with Article 23 LOPDGDD and Article 28 GDPR? The Spanish DPA (AEPD) held that the facts in question indicated a breach of Article 48(1)(b) of the Spanish Law on General Telecommunications (LGT) by Vamavi. This provision outlines that individuals have the right to oppose receiving unwanted calls for commercial communication purposes. The DPA went on to outline that this must be read in light of Article 21 GDPR (right to object) and Article 23 of the Spanish Law on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD). The DPA held that by acting on behalf of Vodafone, Vamavi acted as a data processor within the meaning of Article 28 GDPR. Vamavi was nonetheless the one found responsible for the data processing in question. As Vamavi made a voluntary, early and guilty payment, the fine paid was reduced to €24,000 (rather than the original fine of €40,000).
Related Enforcement Actions (0)
No other enforcement actions found for Vamavi Phone SL in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
9 February 2021
Authority
Agencia Española de Protección de Datos
Fine Amount
€24,000
GDPRhub ID
gdprhub-3143About this data
Cite as: Cookie Fines. Vamavi Phone SL - Spain (2021). Retrieved from cookiefines.eu
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