Bank – €1,560 Fine (Hungary, 2019)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A bank in Hungary was fined for mistakenly sending SMS messages about a person's credit card debt to the wrong phone number. The bank failed to correct the mistake even after the person requested data deletion. This case highlights the importance of handling customer data carefully and responding promptly to correction requests.
What happened
A bank sent SMS messages about credit card debt to an incorrect phone number and did not delete the data upon request.
Who was affected
The person whose credit card debt information was mistakenly sent to someone else's phone number.
What the authority found
The Hungarian authority fined the bank for not ensuring data accuracy and failing to erase incorrect data, as required by GDPR.
Why this matters
This case underscores the need for businesses to verify customer information and promptly address data correction requests to avoid privacy breaches.
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A bank mistakenly sent SMS messages about a subject's credit card debt to the telephone number of another person. After receiving an incorrect telephone number from the client at the time of contracting, the bank did not comply with the data subject's request to erase the data and continued to send SMS message to the incorrect telephone number. The fine represents 0.0016% of the annual profit of the bank.
Related Enforcement Actions (2)
Other enforcement actions involving Bank in HU
Fine
€2K
Details
Fine Date
8 February 2019
Authority
Nemzeti Adatvédelmi és Információszabadság Hatóság
Fine Amount
€1,560
About this data
Cite as: Cookie Fines. Bank - Hungary (2019). Retrieved from cookiefines.eu
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