Debt collector – €1,560 Fine (Hungary, 2019)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A debt collector in Hungary was fined for not properly informing a person about its data retention policies. The company refused to delete personal data even after identifying the person, citing legal obligations. This case highlights the importance of transparency in data handling practices.
What happened
A debt collector refused to delete personal data and failed to inform about its data retention policies.
Who was affected
Individuals who requested data deletion from the debt collector.
What the authority found
The Hungarian authority found that the debt collector breached the transparency principle by not informing about data retention policies.
Why this matters
This case emphasizes that companies must clearly communicate their data policies to individuals. Businesses should ensure they have transparent procedures in place for handling data requests.
GDPR Articles Cited
A data subject requested information about and erasure of the data processed, which the debt collector refused stating that it could not identify the subject. For identification purposes he requested place of birth, mother’s maiden name and further details from the data subject. After the controller succeeded to identify the data subjects he refused to comply with the deletion request, arguing he is legally obliged to retain backup copies according to the Accountancy Act and internal policies. Since he did not properly inform about these policies, the NAIH held the controller breached the principle of transparency. The fine constitutes 0.0025% of the annual profit of the controller.
Related Enforcement Actions (0)
No other enforcement actions found for Debt collector in HU
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
20 February 2019
Authority
Nemzeti Adatvédelmi és Információszabadság Hatóság
Fine Amount
€1,560
Enforcement Tracker ID
ETid-34
About this data
Cite as: Cookie Fines. Debt collector - Hungary (2019). Retrieved from cookiefines.eu
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