- Enforcing jurisdiction
- Hungary · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Bank – €1,560 Fine (Hungary, 2019)
Privacy enforcement record
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A bank was fined for sending messages about a person's credit card debt to the wrong phone number. This is significant because it shows that companies must take care to protect personal information and respond to requests to delete data.
What happened
The bank mistakenly sent SMS messages about a person's credit card debt to another person's phone number.
Who was affected
The person affected was the individual whose credit card information was mistakenly sent to someone else.
What the authority found
The authority found that the bank violated data protection rules by continuing to send messages to an incorrect number and not deleting the data as requested.
Why this matters
This case highlights the importance of accurate data handling and responding to user requests. Companies need to ensure they have proper systems in place to manage personal information.
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A bank mistakenly sent SMS messages about a subject's credit card debt to the telephone number of another person. After receiving an incorrect telephone number from the client at the time of contracting, the bank did not comply with the data subject's request to erase the data and continued to send SMS message to the incorrect telephone number. The fine represents 0.0016% of the annual profit of the bank.
Related Enforcement Actions (1)
Other enforcement actions involving Bank in HU
Details
Fine Date
8 February 2019
Authority
Nemzeti Adatvédelmi és Információszabadság Hatóság
Fine Amount
€1,560
About this data
Cite as: Cookie Fines. Bank - Hungary (2019). Retrieved from cookiefines.eu
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