- Enforcing jurisdiction
- Hungary · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Unnamed financial institution – €3,200 Fine (Hungary, 2019)
Privacy enforcement record
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An unnamed financial institution was fined for wrongly rejecting a customer's request to erase their phone number. This is significant because it shows that companies must respect customers' rights to control their personal data. The ruling serves as a reminder for businesses to follow data minimization principles.
What happened
The financial institution unlawfully denied a customer's request to erase their phone number.
Who was affected
The customer whose phone number was requested for erasure was affected.
What the authority found
The authority found that the institution violated data protection rules by not allowing the erasure of unnecessary personal data.
Why this matters
This ruling underscores the importance of respecting customer requests regarding their personal data. Other companies should ensure they have clear processes to handle such requests properly.
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The fine was imposed in relation to a data subject's request for data correction and erasure. NAIH levied a fine against an unnamed financial institution for unlawfully rejecting a customer’s request to have his phone number erased after arguing that it was in the company's legitimate interest to process this data in order to enforce a debt claim against the customer. In its decision, the NAIH emphasised that the customer’s phone number is not necessary for the purpose of debt collection because the creditor can also communicate with the debtor by post. Consequently, keeping the phone number of the debtor was against the principles of data minimisation and purpose limitation. As per the law, the assessed fine was based on 0.025% of the company's annual net revenue.
Related Enforcement Actions (0)
No other enforcement actions found for Unnamed financial institution in HU
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
4 March 2019
Authority
Nemzeti Adatvédelmi és Információszabadság Hatóság
Fine Amount
€3,200
About this data
Cite as: Cookie Fines. Unnamed financial institution - Hungary (2019). Retrieved from cookiefines.eu
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