Unknown – €20,000 Fine (Portugal, 2019)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Portugal's data protection authority fined an unknown company €20,000 for not allowing people to access their recorded phone calls. This matters because it shows that companies must respect people's rights to access their personal data under GDPR rules.
What happened
An unknown company denied people the right to access their recorded phone calls.
Who was affected
Individuals who requested access to their recorded phone calls.
What the authority found
The authority found that the company violated GDPR by not allowing access to personal data, specifically recorded phone calls.
Why this matters
This fine highlights the importance of respecting individuals' rights to access their personal data. Businesses should ensure they have processes in place to comply with such requests under GDPR.
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Denial of the right to access recorded phone calls by the Data Subject
Related Enforcement Actions (2)
Other enforcement actions involving Unknown in PT
Details
Fine Date
5 February 2019
Authority
Comissão Nacional de Proteção de Dados
Fine Amount
€20,000
Enforcement Tracker ID
ETid-76
About this data
Cite as: Cookie Fines. Unknown - Portugal (2019). Retrieved from cookiefines.eu
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