- Enforcing jurisdiction
- Portugal · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Unknown – €20,000 Fine (Portugal, 2019)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
A company was fined for not allowing a person to access their recorded phone calls. This is important because it shows that people have the right to access their own data.
What happened
A company denied a person's request to access their recorded phone calls.
Who was affected
The person affected was the individual who wanted to listen to their recorded calls.
What the authority found
The authority ruled that the company violated data protection rules by not granting access to the recorded calls.
Why this matters
This case emphasizes the importance of transparency and access to personal data. Companies should ensure they have processes in place to allow users to access their own information.
View original scraped data
Original imported citations before automated processing; the processing history does not establish independent verification.
Source checks
Secondary-source text retrieved.
Automated check recorded — 13 March 2026.
No issues were reported by that automated check.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
Denial of the right to access recorded phone calls by the Data Subject
Related Enforcement Actions (2)
Other enforcement actions involving Unknown in PT
Details
Fine Date
5 February 2019
Authority
Comissão Nacional de Proteção de Dados
Fine Amount
€20,000
Enforcement Tracker ID
ETid-76
About this data
Cite as: Cookie Fines. Unknown - Portugal (2019). Retrieved from cookiefines.eu
Last updated: