Comercio Online Levante, S.L. – €3,000 Fine (Spain, 2020)

When a client tried to access their user account on the website of Comercio Online Levante, S.L., they were directed to the account if another client, therefore having access to the data of such client. The claimant sent an email sent to the online shop informing of the incident but received no answer, so they filed a complaint with the AEPD describing the incident. Did Comercio Online Levante, S.L. infringe the principle of confidentiality established by Article 5(1)(f) GDPR? Was there a personal data breach? The AEPD considered that there was an infringement of Article 5(1)(f), as there was a leak of personal data without the consent of the data subject. Additionally, they considered that there was an infringement of Article 32(1), as they concluded that the online shop did not have the appropriate technical and organisational measures in place to ensure an adequate level of protection. For this, the AEPD fined Comercio Online Levante, S.L.: * for the infringement of Article 5(1)(f), €2,000. * for the infringement of Article 32(1), €1,000.