TELEFONICA MOVILES ESPAÑA, S.A.U. – €48,000 Fine (Spain, 2019)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Telefonica Moviles España, S.A.U. was fined for charging a customer's bank account while showing another person's data on the invoice. This mistake led to a fine, emphasizing the need for careful handling of personal data to prevent mix-ups.
What happened
Telefonica Moviles España charged a customer's account while displaying another person's personal data on the invoice.
Who was affected
The affected individuals were customers whose personal data was incorrectly displayed on invoices.
What the authority found
The authority fined Telefonica Moviles España for not ensuring personal data accuracy, violating GDPR's principles.
Why this matters
This case underscores the importance of maintaining accurate customer data to prevent privacy breaches. Businesses should regularly audit their data handling processes to avoid similar issues.
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The claimant's bank account was charged by the company with two invoices for the services he had contracted, however, displaying personal data of another customer. The initial fine of EUR 60.000 was reduced to EUR 48.000.
Related Enforcement Actions (1)
Other enforcement actions involving TELEFONICA MOVILES ESPAÑA, S.A.U. in ES
Details
Fine Date
1 January 2019
Authority
Agencia Española de Protección de Datos
Fine Amount
€48,000
About this data
Cite as: Cookie Fines. TELEFONICA MOVILES ESPAÑA, S.A.U. - Spain (2019). Retrieved from cookiefines.eu
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