- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Iberia Lineas Aereas de Espana, S.A. Operadora Unipersonal – €20,000 Fine (Spain, 2020)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
Iberia was fined for continuing to send emails to a customer who had asked to stop receiving them. This case is important because it shows that companies must respect customers' wishes regarding their personal data.
What happened
Iberia sent emails to a customer even after he requested to withdraw his consent and delete his personal data.
Who was affected
The customer who requested to stop receiving emails from Iberia.
What the authority found
The Spanish data protection authority fined Iberia for failing to comply with the customer's request to erase his personal data.
Why this matters
This fine highlights the importance of honoring customer consent and requests regarding personal data. Companies must ensure they have processes to respect such requests.
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Iberia continued to send e-mails to the data subject, despite the data subject had requested the withdrawal of his consent and the erasure of his personal data and that the execution of these measures had already been confirmed to him.
Related Enforcement Actions (0)
No other enforcement actions found for Iberia Lineas Aereas de Espana, S.A. Operadora Unipersonal in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
3 February 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€20,000
About this data
Cite as: Cookie Fines. Iberia Lineas Aereas de Espana, S.A. Operadora Unipersonal - Spain (2020). Retrieved from cookiefines.eu
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