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TELEFONICA MOVILES ESPAÑA, S.A.U. – €40,000 Fine (Spain, 2020)

€40,000Agencia Española de Protección de Datos9 June 2020Spain
final
Fine

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TELEFONICA MOVILES ESPAÑA was fined because a sales representative failed to verify the identity of a person who ordered multiple phone lines in someone else's name. This is crucial as it highlights the need for companies to protect customer information and prevent identity theft.

What happened

A sales representative did not properly check the identity of a claimant who ordered four phone lines.

Who was affected

The actual data subject whose identity was misused to order phone lines.

What the authority found

The authority found that TELEFONICA MOVILES ESPAÑA violated GDPR by not verifying the identity of the claimant.

Why this matters

This ruling serves as a warning to companies about the importance of identity verification. Businesses should implement strict identity checks to protect customer data.

Recorded legal citations
Automatically processed
Art. 6 GDPR
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Art. 6(GDPR)

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Linked-source text retrieved.

Automated check recorded — 12 March 2026.

Processing notes: articles corrected, national law identified.

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Full Legal Summary
Detailed

A sales representative failed to carefully check the identity of a claimant so that he could appear in the name of the data subject and order a telephone connection for four telephone lines in his name.

Details

Fine Date

9 June 2020

Authority

Agencia Española de Protección de Datos

Fine Amount

€40,000

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. TELEFONICA MOVILES ESPAÑA, S.A.U. - Spain (2020). Retrieved from cookiefines.eu

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