- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- No confirmed legal basis recorded.
- Privacy topics
TELEFONICA MOVILES ESPAÑA, S.A.U. – €48,000 Fine (Spain, 2019)
Privacy enforcement record
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TELEFONICA MOVILES ESPAÑA charged a customer's bank account with invoices that included another customer's personal data. This mistake led to a fine for not properly handling personal information.
What happened
TELEFONICA MOVILES ESPAÑA charged a customer while displaying another customer's personal data on invoices.
Who was affected
The customer whose bank account was charged and the other customer whose data was displayed.
What the authority found
The Spanish data protection authority fined TELEFONICA MOVILES ESPAÑA for not adequately protecting personal data under GDPR.
Why this matters
This case emphasizes the need for companies to ensure accurate handling of personal data to avoid fines and protect customer trust.
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Secondary-source text retrieved.
Review needed — 12 March 2026.
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The claimant's bank account was charged by the company with two invoices for the services he had contracted, however, displaying personal data of another customer. The initial fine of EUR 60.000 was reduced to EUR 48.000.
Related Enforcement Actions (1)
Other enforcement actions involving TELEFONICA MOVILES ESPAÑA, S.A.U. in ES
Details
Fine Date
1 January 2019
Authority
Agencia Española de Protección de Datos
Fine Amount
€48,000
About this data
Cite as: Cookie Fines. TELEFONICA MOVILES ESPAÑA, S.A.U. - Spain (2019). Retrieved from cookiefines.eu
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