Telefónica Móviles España, SAU – €75,000 Fine (Spain, 2020)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Telefónica Móviles España was fined EUR 75,000 for transferring a customer's phone number without their consent. This action violated data protection rules by not having a proper legal basis for the transfer. It serves as a reminder that companies must obtain clear permission before handling personal data.
What happened
Telefónica Móviles España ported a customer's phone number from another operator without their consent.
Who was affected
The customer whose phone number was transferred without permission was affected.
What the authority found
The authority ruled that Telefónica lacked a valid legal basis for processing the customer's personal data.
Why this matters
This ruling emphasizes the need for companies to secure explicit consent before processing personal data. Small businesses should review their data handling practices to avoid similar issues.
GDPR Articles Cited
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The company had carried out the number porting of his telephone line from his current company without his consent. Personal data was transferred from the former telephone operator to Telefónica Móviles España in order to change the ownership of the telephone line without sufficient legal basis.
Related Enforcement Actions (4)
Other enforcement actions involving Telefónica Móviles España, SAU in ES
Fine
€75K
Details
Fine Date
23 July 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€75,000
Enforcement Tracker ID
ETid-354
About this data
Cite as: Cookie Fines. Telefónica Móviles España, SAU - Spain (2020). Retrieved from cookiefines.eu
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