Telefónica Móviles España, SAU – €70,000 Fine (Spain, 2020)

€70,000Agencia Española de Protección de Datos23 July 2020Spain
final
Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

Telefónica Móviles España was fined for charging a person for phone lines they never ordered. This case matters because it shows companies can't just use your data and charge you without a proper reason.

What happened

Telefónica Móviles España debited a person's account for phone lines they didn't order.

Who was affected

The person whose account was charged for unauthorized phone lines.

What the authority found

The Spanish authority ruled that Telefónica Móviles España unlawfully processed personal data by charging for services without consent.

Why this matters

This ruling emphasizes the need for businesses to have a clear legal basis before processing personal data for billing purposes. It warns companies against assuming consent for services not explicitly requested.

GDPR Articles Cited

Art. 5 GDPR
Art. 6 GDPR
Full Legal Summary
Detailed

The data subject's account was debited for two telephone lines that he had never ordered or approved. This constituted unlawful processing of personal data, since the data subject's information was stored in the information systems of Telefónica Móviles España without a legal basis for invoicing.

Details

Fine Date

23 July 2020

Authority

Agencia Española de Protección de Datos

Fine Amount

€70,000

Enforcement Tracker ID

ETid-353

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. Telefónica Móviles España, SAU - Spain (2020). Retrieved from cookiefines.eu

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