Telefónica Móviles España, SAU – €70,000 Fine (Spain, 2020)

€70,000Agencia Española de Protección de Datos23 July 2020Spain
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Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

Telefónica Móviles España was fined for charging a person for phone lines they never ordered. This case matters because it shows companies can't just use your data and charge you without a proper reason.

What happened

Telefónica Móviles España debited a person's account for phone lines they didn't order.

Who was affected

The person whose account was charged for unauthorized phone lines.

What the authority found

The Spanish authority ruled that Telefónica Móviles España unlawfully processed personal data by charging for services without consent.

Why this matters

This ruling emphasizes the need for businesses to have a clear legal basis before processing personal data for billing purposes. It warns companies against assuming consent for services not explicitly requested.

GDPR Articles Cited
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Art. 6(GDPR)
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Art. 5(GDPR)
Art. 6(GDPR)

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Spain enforcementAgencia Española de Protección de Datos actionsAll Telefónica Móviles España, SAU actions
Full Legal Summary
Detailed

The data subject's account was debited for two telephone lines that he had never ordered or approved. This constituted unlawful processing of personal data, since the data subject's information was stored in the information systems of Telefónica Móviles España without a legal basis for invoicing.

Related Enforcement Actions (4)

Other enforcement actions involving Telefónica Móviles España, SAU in ES

Fine
Jul 2020· Agencia Española de Protección de Datos

Telefónica Móviles España has processed the personal data of a data subject, such as first and last name and bank details, in order to activate three ...

€55K
Fine
Jul 2020· Agencia Española de Protección de Datos

The company had carried out the number porting of his telephone line from his current company without his consent. Personal data was transferred from ...

€75K
Current
Jul 2020

Fine

€70K

Fine
Sept 2020· Agencia Española de Protección de Datos

According to the supervisory authority, the company processed personal data without sufficient legal basis, with the result that the data subject rece...

€75K
Fine
Jan 2021· Agencia Española de Protección de Datos

The Spanish DPA (AEPD) imposed a fine of EUR 75,000 on Telefónica Móviles España, SAU. The controller had assigned five telephone lines with five numb...

€75K

Details

Fine Date

23 July 2020

Authority

Agencia Española de Protección de Datos

Fine Amount

€70,000

Sources

About this data

Data: CMS GDPR Enforcement Tracker
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Cite as: Cookie Fines. Telefónica Móviles España, SAU - Spain (2020). Retrieved from cookiefines.eu

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