- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Vodafone España, SAU – €40,000 Fine (Spain, 2021)
Privacy enforcement record
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Vodafone España was fined for transferring a customer's phone line to a third party without their consent due to a technical error. This ruling is significant because it shows that companies must ensure their systems protect customer data properly. Customers should feel secure that their personal information is handled correctly.
What happened
Vodafone España was fined for transferring a customer's phone line without consent.
Who was affected
A customer whose phone line was wrongfully transferred to a third party.
What the authority found
The Spanish Data Protection Authority found that Vodafone failed to protect customer consent in their system.
Why this matters
This case serves as a warning to companies about the importance of maintaining secure systems that respect user consent. Businesses should regularly review their processes to avoid similar issues.
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Automated check recorded — 12 March 2026.
Processing notes: national law identified.
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The Spanish DPA (AEPD) has fined Vodafone España S.A.U. EUR 40,000. An individual had filed a complaint against Vodafone with the DPA because her cell phone line was transferred to a third party without her consent and she was charged amounts from a third party phone line. The reason for this was a technical error in Vodafone's systems.
Related Enforcement Actions (6)
Other enforcement actions involving Vodafone España, SAU in ES
Fine
€40K
Details
Fine Date
23 November 2021
Authority
Agencia Española de Protección de Datos
Fine Amount
€40,000
Enforcement Tracker ID
ETid-914
About this data
Cite as: Cookie Fines. Vodafone España, SAU - Spain (2021). Retrieved from cookiefines.eu
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