- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Telefónica Móviles España, SAU – €70,000 Fine (Spain, 2020)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
Telefónica Móviles España charged a customer for two phone lines that he never ordered. This was illegal because the company used his personal information without permission. This case highlights the importance of getting consent before processing personal data.
What happened
Telefónica Móviles España debited a customer's account for two telephone lines that he never ordered or approved.
Who was affected
The customer whose account was charged without his consent.
What the authority found
The authority found that Telefónica Móviles España unlawfully processed personal data without a legal basis for invoicing.
Why this matters
This ruling emphasizes that companies must have valid reasons to use personal data. Small businesses should ensure they have proper consent from customers before processing their information.
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Automated check recorded — 12 March 2026.
Processing notes: articles corrected, national law identified.
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The data subject's account was debited for two telephone lines that he had never ordered or approved. This constituted unlawful processing of personal data, since the data subject's information was stored in the information systems of Telefónica Móviles España without a legal basis for invoicing.
Related Enforcement Actions (3)
Other enforcement actions involving Telefónica Móviles España, SAU in ES
Fine
€70K
Details
Fine Date
23 July 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€70,000
About this data
Cite as: Cookie Fines. Telefónica Móviles España, SAU - Spain (2020). Retrieved from cookiefines.eu
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