- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
TELEFÓNICA MÓVILES ESPAÑA, S.A.U. – €70,000 Fine (Spain, 2023)
Privacy enforcement record
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TELEFÓNICA MÓVILES ESPAÑA was fined for giving a duplicate SIM card to an unauthorized person without checking their identity. This breach allowed fraudsters to access a customer's bank account. It serves as a reminder for companies to verify identities before sharing sensitive information.
What happened
TELEFÓNICA MÓVILES ESPAÑA provided a duplicate SIM card to a fraudulent third party without the customer's consent.
Who was affected
A customer whose SIM card was duplicated and used fraudulently by a third party.
What the authority found
The Spanish DPA imposed a fine because the company failed to verify the identity of the third party or obtain the customer's consent.
Why this matters
This case highlights the importance of identity verification in protecting customer data. Companies must implement strict measures to prevent unauthorized access to personal information.
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Automated check recorded — 12 March 2026.
Processing notes: national law identified.
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The Spanish DPA has imposed a fine of EUR 70,000 on TELEFÓNICA MÓVILES ESPAÑA, S.A.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account and make unauthorized transactions.
Related Enforcement Actions (3)
Other enforcement actions involving TELEFÓNICA MÓVILES ESPAÑA, S.A.U. in ES
Fine
€70K
Details
Fine Date
31 July 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€70,000
Enforcement Tracker ID
ETid-1987
About this data
Cite as: Cookie Fines. TELEFÓNICA MÓVILES ESPAÑA, S.A.U. - Spain (2023). Retrieved from cookiefines.eu
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