DIGI SPAIN TELECOM, S.L. – €70,000 Fine (Spain, 2023)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
DIGI SPAIN TELECOM was fined EUR 70,000 for giving a duplicate SIM card to a fraudster without verifying their identity. This mistake allowed the fraudster to access a customer's bank account. The case highlights the need for companies to verify identities before sharing sensitive information.
What happened
The company provided a duplicate SIM card to an unauthorized third party without consent.
Who was affected
A customer whose personal data was compromised due to the unauthorized SIM card issuance.
What the authority found
The authority found that DIGI SPAIN TELECOM failed to verify the identity of the third party or obtain the customer's consent.
Why this matters
This ruling stresses the importance of strict identity verification processes for companies handling personal data. Businesses should ensure they have robust measures in place to protect customer information from fraud.
GDPR Articles Cited
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The Spanish DPA has imposed a fine of EUR 70,000 on DIGI SPAIN TELECOM, S.L.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account.
Related Enforcement Actions (6)
Other enforcement actions involving DIGI SPAIN TELECOM, S.L. in ES
Fine
€70K
Details
Fine Date
26 September 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€70,000
Enforcement Tracker ID
ETid-2042
About this data
Cite as: Cookie Fines. DIGI SPAIN TELECOM, S.L. - Spain (2023). Retrieved from cookiefines.eu
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