DIGI SPAIN TELECOM, S.L. – €200,000 Fine (Spain, 2023)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
DIGI SPAIN TELECOM was fined EUR 200,000 for giving a duplicate SIM card to a fraudster without checking their identity. This breach allowed the fraudster to access a customer's bank account without permission. It serves as a warning for companies to verify identities before sharing sensitive information.
What happened
DIGI SPAIN TELECOM shared a customer's SIM card with an unauthorized third party.
Who was affected
A customer whose SIM card was duplicated and used fraudulently was affected.
What the authority found
The Spanish data protection authority found that the company failed to verify the identity of the third party or obtain consent, violating GDPR requirements.
Why this matters
This case highlights the critical need for companies to implement strong identity verification processes. Businesses must take steps to protect customer data to prevent unauthorized access.
GDPR Articles Cited
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The Spanish DPA has imposed a fine of EUR 200,000 on DIGI SPAIN TELECOM, S.L.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account.
Related Enforcement Actions (6)
Other enforcement actions involving DIGI SPAIN TELECOM, S.L. in ES
Fine
€200K
Details
Fine Date
6 November 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€200,000
Enforcement Tracker ID
ETid-2098
About this data
Cite as: Cookie Fines. DIGI SPAIN TELECOM, S.L. - Spain (2023). Retrieved from cookiefines.eu
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