DIGI SPAIN TELECOM, S.L. – €70,000 Fine (Spain, 2023)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
DIGI SPAIN TELECOM, S.L. was fined EUR 70,000 for giving a duplicate SIM card to a fraudster without the user's consent. This mistake let the fraudster access the victim's bank account and make unauthorized transactions. Businesses should ensure they verify identities before sharing sensitive information.
What happened
DIGI SPAIN TELECOM, S.L. issued a duplicate SIM card to an unauthorized person without the user's consent.
Who was affected
A customer whose SIM card was duplicated and used by a fraudster to access their bank account.
What the authority found
The Spanish DPA found that DIGI SPAIN TELECOM, S.L. failed to verify the identity of the third party and lacked a valid legal basis for sharing the user's data.
Why this matters
This case highlights the importance of verifying identities before sharing sensitive data. Companies should review their processes to prevent unauthorized access and protect customer information.
GDPR Articles Cited
The Spanish DPA has imposed a fine of EUR 70,000 on DIGI SPAIN TELECOM, S.L.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account and make unauthorized transactions.
Related Enforcement Actions (1)
Other enforcement actions involving DIGI SPAIN TELECOM, S.L. in ES
Details
Fine Date
25 April 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€70,000
Enforcement Tracker ID
ETid-1790
About this data
Cite as: Cookie Fines. DIGI SPAIN TELECOM, S.L. - Spain (2023). Retrieved from cookiefines.eu
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