- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
VODAFONE ESPAÑA, S.A.U. – €56,000 Fine (Spain, 2023)
Privacy enforcement record
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Vodafone España was fined for a mistake that allowed an Amazon partner to sign a contract without getting permission from a customer. This matters because it highlights the importance of obtaining consent before processing personal data. Companies need to ensure their systems are set up to respect user privacy.
What happened
Vodafone España allowed an Amazon sales partner to conclude a contract without obtaining customer consent due to a system error.
Who was affected
Customers whose consent was not obtained before a contract was concluded by an Amazon partner.
What the authority found
The Spanish data protection authority fined Vodafone España for failing to secure valid consent before processing personal data, violating GDPR's requirements.
Why this matters
This case emphasizes that companies must have robust systems in place to ensure user consent is obtained before processing personal data. It serves as a reminder for businesses to regularly review their compliance with privacy laws.
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Review needed — 12 March 2026.
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The Spanish data protection authority has imposed a fine of EUR 50,000 on VODAFONE ESPAÑA, S.A.U.. A customer had filed a complaint with the DPA regarding the fact that due to a system error, an Amazon sales partner had concluded a contract without first obtaining the consent of the data subject.
Related Enforcement Actions (12)
Other enforcement actions involving VODAFONE ESPAÑA, S.A.U. in ES
Fine
€56K
Details
Fine Date
22 November 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€56,000
Enforcement Tracker ID
ETid-2134
About this data
Cite as: Cookie Fines. VODAFONE ESPAÑA, S.A.U. - Spain (2023). Retrieved from cookiefines.eu
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