- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
VODAFONE ESPAÑA, S.A.U. – €200,000 Fine (Spain, 2024)
Privacy enforcement record
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Vodafone España was fined for giving a duplicate SIM card to a fraudster without checking their identity. This breach allowed the fraudster to access a customer's bank account. The case emphasizes the importance of verifying identities before sharing sensitive information.
What happened
Vodafone España failed to verify the identity of a third party before issuing a duplicate SIM card, leading to unauthorized access to a customer's bank account.
Who was affected
An individual whose bank account was accessed by a fraudster due to Vodafone's negligence was affected.
What the authority found
The Spanish Data Protection Authority found that Vodafone España did not obtain the customer's consent or verify the third party's identity, violating GDPR.
Why this matters
This fine highlights the necessity for companies to implement strict identity verification processes to protect customer data. It serves as a warning to all businesses about the risks of inadequate security measures.
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Automated check recorded — 10 March 2026.
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The Spanish DPA has imposed a fine of EUR 200,000 on Vodafone España, S.A.U.. An individua had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account.
Related Enforcement Actions (12)
Other enforcement actions involving VODAFONE ESPAÑA, S.A.U. in ES
Fine
€200K
Details
Fine Date
19 November 2024
Authority
Agencia Española de Protección de Datos
Fine Amount
€200,000
Enforcement Tracker ID
ETid-2490
About this data
Cite as: Cookie Fines. VODAFONE ESPAÑA, S.A.U. - Spain (2024). Retrieved from cookiefines.eu
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