Banca Transilvania SA – €100,000 Fine (Romania, 2020)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Banca Transilvania was fined EUR 100,000 for mishandling a customer's personal data. An employee shared a customer's financial declaration on WhatsApp and it ended up on Facebook, violating privacy rules. This case highlights the importance of proper data handling and employee training to protect customer information.
What happened
An employee of Banca Transilvania shared a customer's financial declaration on WhatsApp, which was later posted on Facebook.
Who was affected
Four individuals whose personal data was included in the financial declaration shared by the bank employee.
What the authority found
The Romanian DPA found that Banca Transilvania failed to protect personal data, violating GDPR's integrity and confidentiality requirements.
Why this matters
This case underscores the need for companies to ensure their employees are well-trained in data protection. It serves as a reminder that mishandling customer data can lead to serious privacy breaches and significant fines.
GDPR Articles Cited
The Romanian DPA (ANSPDCP) fined Banca Transilvania SA EUR 100,000 for violations of Art. 5 (1) f) GDPR, Art. 32 (1) GDPR and Art. 32 (2) GDPR. It was found that the bank requested a declaration from a customer about the intended use of a certain amount of money wished to withdraw from its account. This statement was submitted to the bank online and forwarded to several employees of the bank. One employee photographed the declaration with his cell phone and spread it via WhatsApp. Subsequently, the document was posted on the social network Facebook and on a website. This situation led to the disclosure and unauthorized access of certain personal data concerning four data subjects, despite the Bank's commitment to respect the principle of integrity and confidentiality of personal data as required by Art. 5 (1) f) GDPR. The DPA notes that the occurred disclosure of the data also proves the ineffectiveness of the internal training of the Bank's employees regarding compliance with the standards for data protection. These trainings are, however, an integral part of the technical and organizational measures that the Bank was obliged to implement, Art. 32 GDPR.
Related Enforcement Actions (0)
No other enforcement actions found for Banca Transilvania SA in RO
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
17 December 2020
Authority
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal
Fine Amount
€100,000
Enforcement Tracker ID
ETid-489
About this data
Cite as: Cookie Fines. Banca Transilvania SA - Romania (2020). Retrieved from cookiefines.eu
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