Unknown – €15,000 Fine (Belgium, 2020)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
The Belgian Data Protection Authority fined a debt collection agency EUR 15,000 for not properly handling a user's data request. The agency failed to provide timely information about data processing related to a parking fine. This case underscores the importance of respecting user rights under GDPR.
What happened
A debt collection agency did not fulfill a user's request for information about data processing related to a parking fine.
Who was affected
Individuals whose data was processed by the debt collection agency for parking fines.
What the authority found
The authority found the agency violated GDPR by not responding to data requests in a timely manner.
Why this matters
This decision serves as a reminder for companies to respect user rights and respond promptly to data requests. It highlights the importance of compliance with GDPR in handling personal data.
GDPR Articles Cited
The Belgian DPA (APD) imposed a fine of EUR 15,000 on a company due to insufficient fulfilment of data subject rights. The controller is a debt collection agency which was commissioned by another company to collect debts owed to it. The data subject was issued a fine for illegal parking by the last-mentioned company. However, the data subject states that he/she did not receive the fine notice. Instead, the data subject only learned about it when he/she received an official reminder letter from the controller, which then demanded payment of the reminder fees in addition to the original fine. The data subject then contacted the controller and requested, among other things, information about which of his/her personal data had been processed. After this request was not fulfilled in a timely manner, the data subject filed a complaint against the controller . During its investigation, the DPA found that the controller had violated provisions of the GDPR, for example, by failing to comply with the data subject's request for information on the data processing.
Related Enforcement Actions (4)
Other enforcement actions involving Unknown in BE
Fine
€15K
Details
Fine Date
23 December 2020
Authority
Autorité de Protection des Données
Fine Amount
€15,000
Enforcement Tracker ID
ETid-500
About this data
Cite as: Cookie Fines. Unknown - Belgium (2020). Retrieved from cookiefines.eu
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