Google Ireland Ltd. – €60,000,000 Fine (France, 2021)
On December 31, 2021, Google Ireland Ltd. was fined EUR 60 million by France's CNIL for complicating the process of rejecting cookies. Users could easily accept cookies but faced multiple steps to refuse them. This ruling emphasizes the need for clear consent options for users.
What happened
Google made it difficult for users to reject cookies on its websites, requiring several clicks to do so.
Who was affected
Visitors to google.fr and youtube.com in France who were tracked by cookies.
What the authority found
The CNIL determined that Google's cookie consent process violated French data protection laws by prioritizing acceptance over rejection.
Why this matters
This case sets a precedent for how companies must design their cookie consent mechanisms. Website operators should review their processes to ensure users can easily refuse tracking.
National Law Articles
On December 31, 2021, the French DPA (CNIL) imposed a fine of EUR 60,000,000 on Google Ireland Ltd. The CNIL received several complaints regarding the manner in which cookies could be refused on the websites of google.fr and youtube.com. The CNIL subsequently conducted an online review of the websites and found that, although the websites offered a button to accept cookies immediately, there was no equivalent solution that would allow the Internet user to reject the deposit of cookies just as easily. Rather, several clicks were required to reject all cookies, in contrast to a single click to accept them. From this, the CNIL concluded that users would accept the deposit of cookies out of convenience with more frequency. It considered that the design of the cookie deposit interferes with the freedom of consent of Internet users and constitutes a violation of Art. 82 of the French Law on Informatics and Freedoms. In determining the fine, the fact that a large number of people were affected was taken into account in an aggravating manner. In addition, the CNIL took into account the significant profits that the companies were able to make from the advertising revenue generated indirectly from the data collected through cookies. The CNIL also pointed to the fact that the authority had already alerted the GOOGLE companies to this breach in February 2021. In addition to the fine, the CNIL issued an order requiring the company to provide Internet users in France with a way to reject cookies as easily as they can accept them, within three months of being notified of the decision. Otherwise, companies would face the payment of a penalty of EUR 100,000 per day of delay.
Violations (2)
Cookie banner does not provide a clear reject/refuse all button at the same level as the accept button.
Art. 7 GDPR
Refusing cookies requires more clicks or steps than accepting them, or the reject option is less visually prominent.
Art. 7 GDPR
Related Enforcement Actions (0)
No other enforcement actions found for Google Ireland Ltd. in FR
This is the only recorded action for this entity in this jurisdiction.
Similar Cases
Enforcement actions with similar violations
Details
Fine Date
31 December 2021
Authority
Commission Nationale de l'Informatique et des Libertés
Fine Amount
€60,000,000
Enforcement Tracker ID
ETid-979
About this data
Cite as: Cookie Fines. Google Ireland Ltd. - France (2021). Retrieved from cookiefines.eu
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