Google LLC – €90,000,000 Fine (France, 2021)
Google LLC faced a EUR 90 million fine from France's CNIL for not allowing users to easily reject cookies. Users could accept cookies with one click but had to go through several steps to refuse them. This decision is crucial as it reinforces the need for user-friendly consent options.
What happened
Google's websites required users to navigate multiple steps to reject cookies while allowing easy acceptance.
Who was affected
Individuals in France visiting google.fr and youtube.com who were affected by cookie tracking.
What the authority found
The CNIL found that Google violated French data protection laws by making it harder for users to reject cookies than to accept them.
Why this matters
This ruling signals that companies must prioritize user consent and transparency. Website operators should ensure their cookie rejection options are straightforward.
National Law Articles
On December 31, 2021, the French DPA (CNIL) imposed a fine of EUR 90,000,000 on GOOGLE LLC. The CNIL received several complaints regarding the manner in which cookies could be refused on the websites of google.fr and youtube.com. The CNIL subsequently conducted an online review of the websites and found that, although the websites offered a button to accept cookies immediately, there was no equivalent solution that would allow the Internet user to reject the deposit of cookies just as easily. Rather, several clicks were required to reject all cookies, in contrast to a single click to accept them. From this, the CNIL concluded that users would accept the deposit of cookies out of convenience with more frequency. It considered that the design of the cookie deposit interferes with the freedom of consent of Internet users and constitutes a violation of Art. 82 of the French Law on Informatics and Freedoms. In determining the fine, the fact that a large number of people were affected was taken into account in an aggravating manner. In addition, the CNIL took into account the significant profits that the companies were able to make from the advertising revenue generated indirectly from the data collected through cookies. The CNIL also pointed to the fact that the authority had already alerted the GOOGLE companies to this breach in February 2021. In addition to the fine, the CNIL issued an order requiring the company to provide Internet users in France with a way to reject cookies as easily as they can accept them, within three months of being notified of the decision. Otherwise, companies would face the payment of a penalty of EUR 100,000 per day of delay.
Violations (2)
Cookie banner does not provide a clear reject/refuse all button at the same level as the accept button.
Art. 7 GDPR
Refusing cookies requires more clicks or steps than accepting them, or the reject option is less visually prominent.
Art. 7 GDPR
Related Enforcement Actions (5)
Other enforcement actions involving Google LLC in FR
Fine
€90.0M
Similar Cases
Enforcement actions with similar violations
Details
Fine Date
31 December 2021
Authority
Commission Nationale de l'Informatique et des Libertés
Fine Amount
€90,000,000
Enforcement Tracker ID
ETid-978
About this data
Cite as: Cookie Fines. Google LLC - France (2021). Retrieved from cookiefines.eu
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