Google LLC – Violation Found (France, 2023)

Violation Found
Commission Nationale de l'Informatique et des Libertés13 July 2023France
final
ePrivacy
Violation Found

France's data protection authority found that Google LLC did not provide users with a clear option to reject cookies. This decision follows a previous fine for similar issues and emphasizes the need for companies to respect user consent regarding data collection. Website operators should take note that clear consent mechanisms are essential to comply with privacy laws.

What happened

Google LLC was found to have failed to offer users a proper way to reject cookies on their services.

Who was affected

Users of Google's services who were not given a clear option to reject cookies were affected.

What the authority found

The French authority ruled that Google's cookie consent system did not comply with the ePrivacy Directive, requiring clear user consent.

Why this matters

This finding reinforces the importance of transparent consent mechanisms for data collection. Companies must ensure users can easily opt out of data tracking to avoid penalties.

GDPR Articles Cited

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Art. 5(3) ePrivacy Directive GDPR
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Art. 5(3) ePrivacy Directive

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National Law Articles

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Article 82 French Data Protection Act

Entities Involved

Google LLC
Google Ireland Limited
Source verified 13 April 2026
articles corrected
national law identified
entity split needed
Full Legal Summary
Detailed

This decision follows from a previous decision of the French DPA (SAN 2021-023 of 31 December 2021), in which said DPA fined Google LLC €90,000,000 and Google Ireland Limited €60,000,000 for violating Article 82 French Data Protection Act. This Act transposes the ePrivacy Directive into domestic French law. Article 82 of the French Data Protection Act is the national equivalent to Article 5(3) ePrivacy Directive 2002/58/EC, which stipulates that the storing of user information or the gaining of access to information already stored, is only permitted on the condition that the user has already given their informed consent. The French DPA had fined Google LLC and Google Ireland Limited in decision SAN 2021-023 for failing to offer users a way of rejecting cookies. It ordered Google to bring its processing activities into compliance and imposed an additional periodic fine of €100,000 per day if Google failed to bring its processing activities into compliance within 3 months. On 24 April 2022, Google sent the French DPA its proposed cookie amendments, which included a button titled "reject all." Between April and June 2022, Google sent further information to the French DPA, and on 5 August 2022, the French DPA re-investigated the matter to ensure that the updated cookie system was compliant. On 25 January 2023 the French DPA requested further information from Google on their system, which Google provided on 28 April 2023. The French DPA held that Google's updated cookie system was compliant, as the implementation of the "reject all" button offered a means of users refusing the storage of and access to their information, pursuant to Article 82 French Data Protection Act. Consequently, the French DPA decided to dismiss the periodic fine of €100,000 per day in the case of non-compliance, as the updated cookie banner was lawful.

Outcome

Violation Found

The DPA found a violation but did not impose a fine.

Violations (1)

No Reject Button
critical

Cookie banner does not provide a clear reject/refuse all button at the same level as the accept button.

Art. 7 GDPR

Details

Decision Date

13 July 2023

Authority

Commission Nationale de l'Informatique et des Libertés

GDPRhub ID

gdprhub-6243

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
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Cookie relevance: 100%

Cite as: Cookie Fines. Google LLC - France (2023). Retrieved from cookiefines.eu

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