Google LLC – Violation Found (France, 2023)

Violation Found
Commission Nationale de l'Informatique et des Libertés13 July 2023France
final
ePrivacy
Violation Found

Google failed to give users a clear option to reject cookies, which is required by French law. This matters because it shows that companies must respect user choices about their data. Website operators should ensure they provide easy options for users to refuse tracking.

What happened

Google tracked users without offering a way to reject cookies as required by French law.

Who was affected

Website visitors who interacted with Google services and were affected by the cookie tracking.

What the authority found

The French authority found that Google did not comply with the requirement to allow users to reject cookies, violating ePrivacy rules.

Why this matters

This ruling emphasizes the importance of user consent for tracking. Companies should review their cookie consent practices to avoid similar issues.

National Law Articles

AI-identified

Art. 82 Loi Informatique et Libertes

Entities Involved

Google LLC
€90,000,000
(controller)
Google Ireland Limited
€60,000,000
(controller)
Source verified 13 April 2026
articles corrected
national law identified
entity split needed
Full Legal Summary
Detailed

This decision follows from a previous decision of the French DPA (SAN 2021-023 of 31 December 2021), in which said DPA fined Google LLC €90,000,000 and Google Ireland Limited €60,000,000 for violating Article 82 of the French Data Protection Act. This Act transposes the ePrivacy Directive into domestic French law. Article 82 of the French Data Protection Act is the national equivalent to Article 5(3) of the ePrivacy Directive (2002/58/EC), which stipulates that the storing of user information or the gaining of access to information already stored, is only permitted on the condition that the user has already given their informed consent. The French DPA had fined Google LLC and Google Ireland Limited in decision SAN 2021-023 for failing to offer users a way of rejecting cookies. It ordered Google to bring its processing activities into compliance and imposed an additional periodic fine of €100,000 per day if Google failed to bring its processing activities into compliance within 3 months. On 24 April 2022, Google sent the French DPA its proposed cookie amendments, which included a button titled "reject all." Between April and June 2022, Google sent further information to the French DPA, and on 5 August 2022, the French DPA re-investigated the matter to ensure that the updated cookie system was compliant. On 25 January 2023 the French DPA requested further information from Google on their system, which Google provided on 28 April 2023. The French DPA held that Google's updated cookie system was compliant, as the implementation of the "reject all" button offered a means of users refusing the storage of and access to their information, pursuant to Article 82 of the French Data Protection Act. Consequently, the French DPA decided to dismiss the periodic fine of €100,000 per day in the case of non-compliance, as the updated cookie banner was lawful.

Outcome

Violation Found

The DPA found a violation but did not impose a fine.

Violations (1)

No Reject Button
critical

Cookie banner does not provide a clear reject/refuse all button at the same level as the accept button.

Art. 7 GDPR

Details

Decision Date

13 July 2023

Authority

Commission Nationale de l'Informatique et des Libertés

GDPRhub ID

gdprhub-6243

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
AI-verified and classified
Cookie relevance: 100%

Cite as: Cookie Fines. Google LLC - France (2023). Retrieved from cookiefines.eu

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