- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Certime S.A. – €5,000 Fine (Spain, 2021)
Privacy enforcement record
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Certime S.A. was fined for using outdated contact information to send letters without consent. The Spanish DPA found that the company did not have permission to process the user's address data. This case stresses the importance of obtaining consent for any data processing.
What happened
Certime S.A. sent a letter to a user using an address obtained without consent.
Who was affected
A user who received mail from Certime S.A. without having provided her updated address.
What the authority found
The Spanish DPA ruled that Certime S.A. violated data protection rules by processing personal data without consent.
Why this matters
This ruling reinforces the necessity for companies to obtain explicit consent before using personal data. Businesses should review their data handling practices to avoid similar violations.
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Automated check recorded — 14 March 2026.
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The Spanish DPA (AEPD) has imposed a fine of EUR 5,000 on Certime S.A.. The data subject had renewed her driver's license with the controller in 2009. After her address had changed in 2018, in 2019 she received mail from the controller to her new address without having informed the controller of the adress change. In the letter, the controller informed the data subject that her driver's license would soon expire. In response to a inquiry from the data subject as to where her new contact information came from, the controller informed her that its database was regularly updated using data obtained from the Spanish transport authority DGT (Dirección General de Tráfico). As the data subject had not given consent for such processing of her data, she filed a complaint against the controller with the Spanish DPA. An investigation by the DPA revealed that the company had indeed entered into a contract with DGT. However, DGT had clarified that the purpose of the processing of contact data under the contract was to ensure the accuracy of the address when renewing a driver's license or when issuing medical reports so that it could be sent to the correct address. Nevertheless, the data subjects must request and consequently consent to such a change of address. Since these criteria were not met in the specific case, the DPA found a violation of the purpose limitation principle.
Related Enforcement Actions (0)
No other enforcement actions found for Certime S.A. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
15 March 2021
Authority
Agencia Española de Protección de Datos
Fine Amount
€5,000
About this data
Cite as: Cookie Fines. Certime S.A. - Spain (2021). Retrieved from cookiefines.eu
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