Unknown – €1,900 Fine (Czech Republic, 2020)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A person received an invoice from a company they didn't order from and asked for details on how their data was used. The company ignored the request, leading to a fine of EUR 1,900 by the Czech data protection authority. This case highlights the importance of responding to customer data inquiries promptly.
What happened
A company failed to respond to a customer's request for information about how her personal data was obtained and processed.
Who was affected
A customer who received an invoice from a company she did not order from and sought information about her data usage.
What the authority found
The Czech data protection authority fined the company EUR 1,900 for not providing the requested information, violating GDPR's transparency and access requirements.
Why this matters
This enforcement action emphasizes the necessity for companies to comply with data access requests, reinforcing the importance of transparency and accountability in handling personal data.
GDPR Articles Cited
A person had received an invoice for ordered goods, which, however, came from a different company than the one from which she had ordered the goods. Therefore, the data subject contacted the company that had supplied the goods and requested information about where her personal data had been obtained from, how it had been processed and on what legal basis it had been processed. As the company did not respond to her request, the data subject contacted the DPA. The DPA then demanded the controller to provide the data subject with the requested information immediately. As the controller did not respond to this request either, the DPA imposed a fine in the amount of EUR 1,900.
Related Enforcement Actions (11)
Other enforcement actions involving Unknown in CZ
Fine
€2K
Details
Fine Date
1 January 2020
Authority
Úřad pro ochranu osobních údajů
Fine Amount
€1,900
Enforcement Tracker ID
ETid-641
About this data
Cite as: Cookie Fines. Unknown - Czech Republic (2020). Retrieved from cookiefines.eu
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