Planet Group Spa – €80,000 Fine (Italy, 2021)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Planet Group Spa was fined EUR 80,000 by the Italian data protection authority for making promotional calls without consent. They contacted nearly 48,000 people, some of whom had objected to the calls. This case highlights the importance of respecting people's communication preferences and obtaining clear consent.
What happened
Planet Group Spa made promotional calls to 47,981 people without their consent.
Who was affected
Individuals who received unwanted promotional calls from Planet Group Spa.
What the authority found
The Italian authority ruled that Planet Group Spa violated GDPR by contacting people without a valid legal basis and ignoring objections.
Why this matters
This case underscores the need for businesses to ensure they have proper consent before making promotional calls. It serves as a warning that ignoring people's objections can lead to significant fines.
GDPR Articles Cited
The Italian DPA (Garante) has imposed a fine of EUR 80,000 on Planet Group Spa. The controller made promotional calls on behalf of TIM s.p.a.. Several of these calls were made even though the data subjects had not consented or had objected to the calls. Garante found that the controller had contacted a total of 47,981 telephone numbers without consent or legal basis. In addition, Garante highlighted that the controller had not respected the data subjects' right to object. In one case, a user had been contacted 155 times in one month, even though he had exercised his right to object.
Related Enforcement Actions (0)
No other enforcement actions found for Planet Group Spa in IT
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
11 March 2021
Authority
Garante per la protezione dei dati personali
Fine Amount
€80,000
Enforcement Tracker ID
ETid-661
About this data
Cite as: Cookie Fines. Planet Group Spa - Italy (2021). Retrieved from cookiefines.eu
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